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Paid Subscription passses expiry date and status still 1

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  • Paid Subscription passses expiry date and status still 1

    As the title says:

    Paid Subscription passses expiry date and status still 1

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    As you can see the first subscription passed it's expirydate and got status 0.

    The other one is still 1.

    Both subscriptions were setup for the same user, so maybe thats an issue?


    I don't think that it is working as intended.

  • #2
    How far past the date is it?

    Are your scheduled tasks running ok?
    MARK.B | vBULLETIN SUPPORT

    TalkNewsUK - My vBulletin 5.5.4 Demo
    AdminAmmo - My Cloud Demo

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    • #3
      About 5 hours past.

      Everything runs smooth.

      Weird thing is it set the one subscription to inactive.
      Last edited by chris76423; Wed 23rd Sep '15, 7:48am.

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      • #4
        We probably need a support ticket so we can have a look at your set up.
        http://www.vbulletin.com/go/techsupport

        We'll need admincp credentials and an ftp login.
        MARK.B | vBULLETIN SUPPORT

        TalkNewsUK - My vBulletin 5.5.4 Demo
        AdminAmmo - My Cloud Demo

        Comment


        • #5
          I have no special setup. In fact it's a clean install of 5.1.9.

          I just get around this issue by manually checking the expirydate against the current time so i am on the safe side.

          Just wanted to let you guys know about this issue.

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