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HELP! Super Moderators Cannot Use Message Center

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  • HELP! Super Moderators Cannot Use Message Center

    Hello all,
    I have an issue with the message center. The 'Super Moderator' usergroup is unable to see the left hand side of the message centre and no messages at all. It appears to be isolated to the 'Super Moderator' user group. I have tested this by promoting a dummy account up to 'Super Moderator'. The message centre seems to functions and be visible perfectly for all other user groups.
    My specs are
    VB" 5.1.7
    PHP: 5.4.39
    MySQL: 5.5.42cll
    Here is a screen of my issue: Click image for larger version

Name:	moderatorissue1.jpg
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ID:	4323906

    Yes, the Super Moderator is logged in when viewing this screen
    I have also tried creating a new user group based on permissions first from the Moderators user group and then the Super Moderators user group and get the same result as the screen cap.
    New Member
    Last edited by rtsMARK; Sun 28 Jun '15, 6:15pm.

  • #2
    Thanks for the support.
    I guess there are a lot of issue's with this software though - you guys must be busy.


    • #3
      This is a permissions issue of some sort. We're going to need access to your set up in order to troubleshoot this.

      Please raise a support ticket with details of the issue, and include a link to this topic.
      You can raise a ticket here:
      We'll need an admin account with full permissions, and a super moderator account that is affected by the issue.
      FTP access would also be useful.

      TalkNewsUK - My vBulletin 5.6.4 Demo
      AdminAmmo - My Cloud Demo


      widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.