Announcement

Collapse
No announcement yet.

e-mail issue

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • e-mail issue

    Hello I have an e-mail issue in VB5
    I can't send emails now from forum

  • #2
    Hello,

    Please provide more details regarding:
    > what method you use to send emails (PHP mail function or SMTP)
    > what modifications were made recently to your server (PHP upgrade from X version to Y version)
    > what settings were modified recently to your vbulletin


    Kind regards,
    George.

    Comment


    • #3
      If emails are not working, you should run the email diagnostic function. AdminCP > Maintenance > Diagnostics > Email Test

      If you get no error message, and receive the email, ALL EMAILS are being sent, and there are no problems with the vBulletin side, or server side of things.

      If you get an error, you need to tell us what that error is.

      If you get no error, but do not get the email, vBulletin is sending the emails out just fine, but the email is not reaching you. This can be from:
      - Sending server not configured correctly to send
      - Receiving Server Rejecting emails
      - Receiving account rejecting emails

      The only thing we have any control of is vBulletin itself, and as long as the diagnostic runs and sends the email out, vBulletin is working.
      MARK.B | vBULLETIN SUPPORT

      TalkNewsUK - My vBulletin 5.5.4 Demo
      AdminAmmo - My Cloud Demo

      Comment


      • #4
        OK
        I can't send e-mail and no one is receiving them
        Also registration confirmation is not working

        I got this

        I do not know how long I had this issue and I'm lost now but this started happening after vbulletin Techs transfer my cloud forum to my host forum , and since then its not been working.

        I thought this was a bug, but I guess it was vBulletin
        SMTP: tls://smtp.mandrillapp.com:587
        SMTP Username: [email protected]
        The mailing function returned an error while trying to send the mail.
        The following errors were outputted by PHP when attempting to send mail:

        Warning: 435 Authorization to the SMTP server failed in .../includes/class_mail.php on line 718
        Last edited by matt dslr; Sat 20th Jun '15, 10:26am.

        Comment


        • #5
          Don't use the SMTP function, or put your own in.

          Those are our details, which won't work after you move off the vBCloud platform.
          MARK.B | vBULLETIN SUPPORT

          TalkNewsUK - My vBulletin 5.5.4 Demo
          AdminAmmo - My Cloud Demo

          Comment


          • #6
            But you guys moved me from cloud I paid for the transfer by vB techs and pro installation of vB5, and the email never worked since than

            how do I fix it?

            Comment

            Related Topics

            Collapse

            Working...
            X