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  • Error 'registration_start_failed'

    Hello,

    Users are getting the error 'registration_start_failed' when trying to register.

    (Email is filled in, I photo shopped it out)

    What would cause this error? I might have edited something on mistake

    version: 5.0.0 Beta 23
    Attached Files

  • #2
    Is there a custom profile field on there?

    If so, try disabling that and see if it works. Could be a bug related to that.
    If it works with it disabled, please post back and I'll have a look in the tracker to see if it's a known issue.
    MARK.B | vBULLETIN SUPPORT

    TalkNewsUK - My vBulletin 5.6.3 Demo
    AdminAmmo - My Cloud Demo

    Comment


    • #3
      I deleted the field- same error.

      Code:
      XMLHttpRequest cannot load http://www.era-go.com/forums/ajax/api/phrase/fetch. Origin http://era-go.com is not allowed by Access-Control-Allow-Origin.
      Error when fetching phrases: Error: NETWORK_ERR: XMLHttpRequest Exception 101 header-rollup.js:69
      vBulletin.loadingIndicator.hide Counter: 0 Source: ajaxStop
      I am getting this error though, when using Chrome debugger. No idea what this means

      Comment


      • #4
        Ok, first step is to download a copy of Beta 24 and upgrade to that. Let's see if this is happening on the latest public beta.
        MARK.B | vBULLETIN SUPPORT

        TalkNewsUK - My vBulletin 5.6.3 Demo
        AdminAmmo - My Cloud Demo

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        • #5
          Also, some information on this error here:
          http://stackoverflow.com/questions/9...not-allowed-by
          MARK.B | vBULLETIN SUPPORT

          TalkNewsUK - My vBulletin 5.6.3 Demo
          AdminAmmo - My Cloud Demo

          Comment


          • #6
            This is going to sound stupid, but how do I update? Do I download all and re-upload to the FTP?

            Comment


            • #7
              Originally posted by snk_ View Post
              This is going to sound stupid, but how do I update? Do I download all and re-upload to the FTP?
              Yes, then run/core/install/upgrade.php

              You'll need to remove install.php and makeconfig.php from the core/install folder as well.
              MARK.B | vBULLETIN SUPPORT

              TalkNewsUK - My vBulletin 5.6.3 Demo
              AdminAmmo - My Cloud Demo

              Comment


              • #8
                Another stupid question... do I need to replace all the existing files? Will it also delete all my styles / custom widgets etc

                Comment


                • #9
                  Also I get this error when trying to register, which then redirects me back to the home page. This is not a standard vBulletin error, have you any third party code running?

                  Click image for larger version

Name:	Capture.jpg
Views:	1
Size:	36.7 KB
ID:	3691091
                  MARK.B | vBULLETIN SUPPORT

                  TalkNewsUK - My vBulletin 5.6.3 Demo
                  AdminAmmo - My Cloud Demo

                  Comment


                  • #10
                    Originally posted by snk_ View Post
                    Another stupid question... do I need to replace all the existing files? Will it also delete all my styles / custom widgets etc
                    If you have modified any of the php files then it would replace those, other than that it should not touch your custom styles (though in beta this can never be guranteed).
                    You may have to revert any modified templates. But nyou should do that anyway to try and fix this issue....see my screenshot above, you have something custom running that we cannot support.
                    MARK.B | vBULLETIN SUPPORT

                    TalkNewsUK - My vBulletin 5.6.3 Demo
                    AdminAmmo - My Cloud Demo

                    Comment


                    • #11
                      Yes, there is custom behavior- however it is only used to populate input fields via anchors;

                      http://era-go.com/forums/register?ur...bWFpbC5jb20=,1

                      Click on this link and it will pre-populate certain fields (i.e. Email and Account). I've also restored the original registration page (no custom) and still receive the same error. This is why I assume it's a VB error

                      - - - Updated - - -

                      Just checked the page and after getting the registration error- the user is actually registered about 20 - 30 minutes later.

                      Comment


                      • #12
                        I'm still getting the same error as in my screenshot above.

                        Please do the following:

                        AdminCP > Products & Hooks > Manage Hooks
                        Disable everything in there.

                        AdminCP > Products & Hooks > Manage Products
                        Disable everything in there.

                        Go through your templates and revert ALL of them. I believe currently you have to go through them manually and revert any that are coloured red.
                        Take backups of any you may need first.

                        Disable all custom profile fields.

                        Download a fresh copy of Beta 24 from the members area.

                        Upload all files in ASCII format, making sure they are set to overwrite.

                        Run /core/install/upgrade.php

                        See if you still get the same error.
                        MARK.B | vBULLETIN SUPPORT

                        TalkNewsUK - My vBulletin 5.6.3 Demo
                        AdminAmmo - My Cloud Demo

                        Comment


                        • #13
                          Ok - managed to find out why

                          If you re-direct from the main website (i.e. click on the sign-up) it works. If you link directly to it (i.e. era-go.com/forums/register) it not work.

                          Any suggestions? It's the same for your talknews forum and vb5 beta forums.

                          - - - Updated - - -

                          Sorry for editing this- but can you also allow anchors. Thanks
                          Attached Files
                          Last edited by snk_; Sun 13 Jan '13, 4:41am.

                          Comment


                          • #14
                            Is this going to be fixed?

                            Comment


                            • #15
                              Did you raise a Bug report for it?
                              Vote for:

                              - *Admin Settable Paid Subscription Reminder Timeframe*
                              -
                              *PM - Add ability to reply to originator only*
                              - Add Admin ability to auto-subscribe users to specific channel(s)
                              - "Quick Route" Interface...

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