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Subdomain instalision problem

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  • #16
    My hosting is godaddy. Now im going to tell it to them...

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    • #17
      That is the answer of godaddy:

      Thank you for contacting Online Support. With the information provided, you are having trouble with your site. This issue is caused by the Clean URL's that your application is attempting to use. We are unable to provide support for fixing your Vbulletin's Clean URL's, so you may want to visit their support again and either find out how to disable Clean URL's, or how to properly code the .htaccess for them to work properly. Please let us know if you have any further questions, comments, or concerns by replying to this email. Our service departments and telephone lines are open 24 hours a day, 365 days a year to accommodate your needs anytime.

      You can also reach us by phone at the following numbers:
      (480) 505-8877 Technical Support, Sales and Service
      (480) 505-8855 Billing

      Sincerely,
      Jake P.
      Online Support Team

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      • #18
        This is one of many reasons why we recommend not using GoDaddy for hosting.

        Without more information on their requirements, we wouldn't be able to recommend changes. You cannot use vBulletin 5 without mod_rewrite and the .htaccess files provided work on a multitude of other server configurations. GoDaddy would be the outlier and they would need to provide us with the proper guidance on what needs to change.
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud demonstration site.
        vBulletin 5 API

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        • #19
          I ve sent it to them as you say... So what i gonna do now? Is there anything i do?

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          • #20
            "I understand you are asking about the error on your site and vBullenin 5. You are able to use Mod_Rewrite on your hosting account and you do have full access to the .htaccess file. We do not have many requirements on our hosting as along as you dont go over the server permissions on the hosting account." GODADDY

            i still dont understand anything about the problem and troubleshooting...

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            • #21
              Find another hosting company.One that is recommended by the vb users on this forum.
              Usually good hosting companies have a 2 weeks of use for free in order to test their services. My advice is to check such companies and decide on one of them.

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              • #22
                Thanks but it doesnt has to be a problem for vbulletin 5...

                Its so sadly a bad situation...
                Last edited by Zeky; Sun 30 Sep '12, 7:06am.

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                • #23
                  Install it in a sub-forum of your main site and see if it works properly.

                  I would like to point out that all of our staging installations used by QA are on sub-domains though without problems.
                  Last edited by Wayne Luke; Sun 30 Sep '12, 10:51am.
                  Translations provided by Google.

                  Wayne Luke
                  The Rabid Badger - a vBulletin Cloud demonstration site.
                  vBulletin 5 API

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                  • #24
                    I know but i dont understand that why these problems find me!...

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