Email Spam to members version vB 5.1.1

[DigoAlmino]

Hey Guys,

Since the new update came out, I straight away started to upgrade from 5.1.0 but now this new email notification is having a few issues with my site. I don't know if it's happening to some of you's but when some have subscribed to channels and they have notice it posts a email to them now. So they tried to turned it off so the spam will stop about latest new replies and topics. Unfortunately that didn't work and they are still coming through to their emails. I tried to disable all the email options in the AdminCP but still no good.

Is there a possible way to fix this or do they need to block the email and wait for a new update to vB5 to resolve this new recent activity email bot?

[Magnus Lundgren]

I have the same problem. Just that it appear to be limited to moderators and administrators. It doesn't matter if the setting is to only be through the message central or just one email a day. Each time there is a post, anywhere, it created an email.

As it is limited to "staff", I'm guessing it is a setting somewhere. But I haven't found one yet.

[Lynne]

Do the users have User Settings > Notifications > Email Notifications set to "Off, through my Message Center only"?

[Magnus Lundgren]

Do the users have User Settings > Notifications > Email Notifications set to "Off, through my Message Center only"?

For the site I just upgraded to 5.1.1, yes. Some already had that setting, some changed to it after (including me, but I have since then also tried the "once a day" option with the same result).

[Mark.B]

Members should clear out all their subscriptions as well. Start with a clean sheet.

[Magnus Lundgren]

Members should clear out all their subscriptions as well. Start with a clean sheet.

Now, that is a very weird claim of what should be done, as quite a few might still want the notifications; just not as email notifications. If that had been the case, I have still considered it being a bug.

But for the sake of troubleshooting, I have tried it. I have cleared all subscriptions I had, I have unchecked all the boxes under Notifications, and it is set to "Off, through my Message Center only".

I am still getting email notifications.

[Zachery]

Did you setup your email to be notified each time a new post/thread was made in the AdminCP, per channel?

[BarkyJ]

Clearing out subscriptions does not seem to work.
Once a subscription has been made, clearing it out does not seem to disable notifications coming in for it.
We did some tests with that, along with the Moderator emails for new posts/topics. Disabling the Moderator post/topic setting immediately turned off those emails, however even after deleting all subscriptions, the subscription emails still come through.

[Magnus Lundgren]

Did you setup your email to be notified each time a new post/thread was made in the AdminCP, per channel?

Is that fuction still around? Could not find it in vB5. But it helped me to find a suspected culprit. AdminCp -> Moderator Manager -> Change permission for each Super Moderator -> Email Preferences. They were set to "yes". Changing it to "no", but as it is past 1am here, I guess I won't have any traffic to check against for a few hours.

[Zachery]

ITs a per channel/forum setting.

[Magnus Lundgren]

ITs a per channel/forum setting.

For channel moderators, it has the setting for each channel they are moderators for. For Super moderators it is a global setting for all channels. All found under "AdminCp -> Channel Management -> Show All Moderators"

So this problem is solved for me.

But if you mean there is an option to set people to be notified per channel/forum as in vB4, without having to set up each person as a channel moderator, please point out where as I would like to put it to use.

[DigoAlmino]

Yea that did it Magnus, many thanks guys.

Cheers,
DigoAlmino