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Problemes scrolling and clicking in Vb 5.05

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  • Joe D.
    replied
    JIRA is the software we use for our bug tracker. Licensed customers can access/search/post to it by clicking on the TRACKER link at the top of the page.

    Leave a comment:


  • nigelmoore
    replied
    Thanks Mark, however for the first option - this is a pain to try and tell users that they have to continually refresh their page when it happens. Do you know when this is going to be fixed?

    For the second option, i'm not sure what you mean re: a JIRA - is this something we can run on our end to fix the problem?

    Many thanks.

    Leave a comment:


  • Wayne Luke
    replied
    The scrolling was actually envisioned as a feature to take the person to their post, which would be at the bottom of the screen. It didn't turn out very well in practice and there is a JIRA to fix the issue. If you wait just a second or two though, you can scroll up properly.

    Leave a comment:


  • Mark.B
    replied
    There are issues in Chrome with CKEditor in 5.0.5. Refreshing the page usually helps.

    Leave a comment:


  • Guest's Avatar
    Guest replied

    Originally posted by nigelmoore View Post
    Our main 2 problems (and they may be related) are that once a user posts a reply to a topic, they have to try scrolling back up the top a few times before the window actually scrolls up. The window keeps forcing them to stay down the bottom of the topic for a few seconds and then eventually goes back up the top (where they can then click on the headings to go the section they were in to go to the next topic).
    We are having the same issue here.

    Originally posted by nigelmoore View Post
    The other problem which *could* be related is that when users are typing out a post in the normal reply window, if they want to click somewhere else in the window, to fix a previous mistake, they can't. The cursor will only let them type at the end of what they are typing and not anywhere else in the post window.
    However, I just tested this one, and we don't have this issue.

    Leave a comment:


  • nigelmoore
    started a topic Problemes scrolling and clicking in Vb 5.05

    Problemes scrolling and clicking in Vb 5.05

    We have a new VB 5.05 installation (2 months old) and seem to be having quite a few problems. I've looked througth some of the history of bugs here but don't seem to find our ones, so I'm curious

    Our main 2 problems (and they may be related) are that once a user posts a reply to a topic, they have to try scrolling back up the top a few times before the window actually scrolls up. The window keeps forcing them to stay down the bottom of the topic for a few seconds and then eventually goes back up the top (where they can then click on the headings to go the section they were in to go to the next topic).

    The other problem which *could* be related is that when users are typing out a post in the normal reply window, if they want to click somewhere else in the window, to fix a previous mistake, they can't. The cursor will only let them type at the end of what they are typing and not anywhere else in the post window.

    I personally get both of these myself all the time and so do our users (i'm using Google Chrome).

    It's as if there is some broken Javascript causing these problems.

    Any suggestions?

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