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  • Thread redirect fail after move

    I'm trying to help out a customer that has an issue with a thread they have moved to another forum and tried to leave a redirect in place.

    The original thread was moved from here:

    http://forums.markzdanielewski.com/f...facebook-codes

    to

    http://forums.markzdanielewski.com/f...facebook-codes

    And that worked fine, however the redirect did not work, in the forum where the original thread was a thread with the same title, creator and start date but with 0 posts points to this URL: http://forums.markzdanielewski.com/f...facebook-codes

    So anyone trying to access the old thread in the old forum will see "Topic not found. You may have followed an invalid link or the topic may have been deleted or moved to another forum." and is not redirected to the new location.

    I have tried removing the redirect from the moved thread but nothing happens.
    I cant delete this new thread as there is no check box on the right hand side like all the other threads (see image)


    So now what can I do?
    CertForums.com Help, Advice and Resources to Pass Your Certification

  • #2
    That is a bit odd, I'd suggest creating a support ticket so we can look into it. If it comes down to it, we can remove the node and its related data for the ghost post out of the db.

    Comment


    • #3
      I will have to get the server / DB access info from the customer, is it ok to create the ticket under my account?
      CertForums.com Help, Advice and Resources to Pass Your Certification

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