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Thread redirect fail after move

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  • Thread redirect fail after move

    I'm trying to help out a customer that has an issue with a thread they have moved to another forum and tried to leave a redirect in place.

    The original thread was moved from here:


    And that worked fine, however the redirect did not work, in the forum where the original thread was a thread with the same title, creator and start date but with 0 posts points to this URL:

    So anyone trying to access the old thread in the old forum will see "Topic not found. You may have followed an invalid link or the topic may have been deleted or moved to another forum." and is not redirected to the new location.

    I have tried removing the redirect from the moved thread but nothing happens.
    I cant delete this new thread as there is no check box on the right hand side like all the other threads (see image)

    So now what can I do? Help, Advice and Resources to Pass Your Certification

  • #2
    That is a bit odd, I'd suggest creating a support ticket so we can look into it. If it comes down to it, we can remove the node and its related data for the ghost post out of the db.


    • #3
      I will have to get the server / DB access info from the customer, is it ok to create the ticket under my account? Help, Advice and Resources to Pass Your Certification


      widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.