Announcement

Collapse
No announcement yet.

Getting Tech Support from Vbulletin?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Getting Tech Support from Vbulletin?

    Have an issue with functionality with my system after upgrading to latest edition. My system will not send email to new registrants.

    How can I refer this to vBulletin Tech Support?

    I did post a note in this forum had one person suggest a fix which was appreciated, but it didn't fix the problem.

    Thanks!

  • #2
    Are other emails going out?

    Comment


    • #3
      I had the same problem, but no answer. After a number (around 500), I have a database error.
      Le mie traduzioni, le potete scaricare qui: http://vbulletinitaly.it
      My translations, you can download here: http://vbulletinitaly.it

      Comment


      • #4
        Originally posted by Omeka View Post
        I had the same problem, but no answer. After a number (around 500), I have a database error.
        Please start your own topic full full details of the problem.
        MARK.B | vBULLETIN SUPPORT

        TalkNewsUK - My vBulletin 5.5.6 Demo
        AdminAmmo - My Cloud Demo

        Comment


        • #5
          http://www.vbulletin.com/forum/forum...email-to-users
          Le mie traduzioni, le potete scaricare qui: http://vbulletinitaly.it
          My translations, you can download here: http://vbulletinitaly.it

          Comment


          • #6
            Originally posted by Zachery View Post
            Are other emails going out?
            Yes. Other emails are going out, including the test messages from Maintenence-Diagnostics-email.

            thanks...

            Comment


            • #7
              Do you allow guests to view users profiles, and do you have email notifications of new registrations turned on?

              Comment


              • wedgar
                wedgar commented
                Editing a comment
                Email notifications of new registrations are turned on. When Guests create new accounts, their accounts get hung up on waiting for email notifications.
                Guests are not permitted to view user profiles.

                Thanks!

            • #8
              You'll need to apply the fix here: http://tracker.vbulletin.com/browse/VBV-11440

              Comment


              • #9
                Thanks! I appreciate your help with this.

                Comment

                Related Topics

                Collapse

                Working...
                X