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An unexpected error was returned: 'Subscriptions' - When making a reply in one of the sub chanels

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  • An unexpected error was returned: 'Subscriptions' - When making a reply in one of the sub chanels

    "Another BUG in the wall"
    lol great song ..

    So by trying to reply this msg pops up:
    An unexpected error was returned: 'Subscriptions'


    Its only happening in one of our sub channels :
    http://i.imgur.com/gm3AyZe.png

    the post it self shows there after a refresh but this error is disturbing for our customers.


    www.DiscoverXS.com - Putting the XS back into life™
    The first Pheromone Research community based on vBulletin Verion 5.x

  • #2
    Put your forum into debug mode and reply with the full error...

    Open your /config.php file and find the line:
    $config['debug'] = false;

    Change it to:
    $config['debug'] = true;

    Upload it to the server.

    When done, change the line back to false.
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API - Full / Mobile
    Vote for your favorite feature requests and the bugs you want to see fixed.

    Comment


    • #3
      ok.

      Whle debug was on

      after clicking reply it still shows:
      https://www.dropbox.com/s/49jxmrng98...2019.18.38.png
      again (without any other info)

      at the bottom however there is this:

      Code:
      Debug Information
      Page ID: 73
      Parent ID: 72
      Page Template ID: 4
      Route ID: 88
      Page Type: default
      Screen Layout ID: 1
      Screen Layout Template: screenlayout_1
      Channel ID: 30
      Node ID: 1099
      Database Asserts: 0
      AJAX Requests: 2
      Facebook Active: No (Not enabled or no appid & secret set)
      Style ID: 1
      Templates: 46
      preheader (parent)
      screenlayout_1 (parent)
      |----header
      |----|----ad_header
      |----|----ad_header2
      |----|----search_popup
      |----|----notices
      |----widget_announcement
      |----|----module_title
      |----widget_ad
      |----|----ad_129
      |----|----ad_130
      |----widget_pagetitle
      |----widget_conversationdisplay
      |----|----conversation_toolbar
      |----|----|----pagenavnew
      |----|----|----inlinemod_menu
      |----|----display_contenttype_conversationstarter_threadview_Text
      |----|----|----display_contenttype_threadview_header
      |----|----|----|----conversation_userinfo
      |----|----|----|----conversation_signature
      |----|----|----|----ad_first-post
      |----|----|----display_contenttype_threadview_footer
      |----|----|----|----conversation_posthistory
      |----|----|----|----conversation_footer
      |----|----|----|----|----taglist_display
      |----|----display_contenttype_conversationreply_threadview_Text
      |----|----|----|----display_Comments
      |----|----|----|----|----conversation_comment_item
      |----|----|----|----ad_last-post
      |----|----pagenav
      |----|----contententry
      |----|----|----contententry_toolbar
      |----|----|----contententry_editor
      |----|----|----contententry_panel_smilies
      |----|----|----contententry_panel_attachments
      |----|----|----|----contententry_panel_attachments_item
      |----|----|----contententry_panel_gallery
      |----|----|----|----dialog_photo_display
      |----|----|----contententry_panel_link
      |----|----|----humanverify
      |----|----|----contententry_buttons
      |----footer
      |----|----googleanalytics
      |----bbcode_quote
      |----|----debug_info

      www.DiscoverXS.com - Putting the XS back into life™
      The first Pheromone Research community based on vBulletin Verion 5.x

      Comment


      • #4
        You'll need to leave it in debug mode and provide a working login. The error is most likely in the response header which you're not looking at in your browser.
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud demonstration site.
        vBulletin 5 API - Full / Mobile
        Vote for your favorite feature requests and the bugs you want to see fixed.

        Comment


        • #5
          Originally posted by Wayne Luke View Post
          You'll need to leave it in debug mode and provide a working login. The error is most likely in the response header which you're not looking at in your browser.
          So as the forum is Live
          we can not leave Debug mode on for allot of time.
          is it ok to create a support ticket and schedule all this in the next 1-2 hours ?

          In the ticket i can provide logins

          www.DiscoverXS.com - Putting the XS back into life™
          The first Pheromone Research community based on vBulletin Verion 5.x

          Comment


          • #6
            Also something is very wrong with the recent status:
            https://www.dropbox.com/s/pgrmr8ijg5...2019.34.03.png

            Last poster ? date ? topic ?
            its all wrong

            and its just for this forum again

            www.DiscoverXS.com - Putting the XS back into life™
            The first Pheromone Research community based on vBulletin Verion 5.x

            Comment


            • #7
              We have the same error message. Did you get an answer on your support ticket?

              Comment


              • #8
                Originally posted by bw_van_manen View Post
                We have the same error message. Did you get an answer on your support ticket?
                Hey there bw_van_manen
                Zachery Woods was working on this case back then.
                In the end he could not figure out for us why it was happening.
                There was nothing in debugging nothing anywhere.
                But so far after the latest updates we haven't experienced this.

                Are you using the newest VB ?

                If so try contacting them and tell them that they had a case with this on
                Ticketid: 1229739
                so Zachery might have more info on this.

                www.DiscoverXS.com - Putting the XS back into life™
                The first Pheromone Research community based on vBulletin Verion 5.x

                Comment


                • #9
                  We are experiencing this issue in one topic for one user on our production environment (5.0.5) and all topics for all non-admins in our test environment (5.1.2). Because this bug occurs so often in the test environment we are hesitant to upgrade the production environment. However, the test environment can't be reached from the internet, so I'm not sure if vBulletin can find anything.

                  I'll try to contact vBulletin Support. Thanks for your reply!

                  Comment


                  • #10
                    For us on 5.1.2
                    the problem is already gone.
                    it was gone on 5.1 as i can remember.

                    please keep this post updated how it went


                    www.DiscoverXS.com - Putting the XS back into life™
                    The first Pheromone Research community based on vBulletin Verion 5.x

                    Comment


                    • #11
                      I would say, yes it does need a support ticket, but somehow the test site needs to be put on the internet (albeit behind .htaccess or similar) so that we can access.

                      We won't work on 5.0.5, too many bugs that have since been fixed, but it shouldn't be happening in 5.1.2.
                      MARK.B | vBULLETIN SUPPORT

                      TalkNewsUK - My vBulletin 5.5.6 Demo
                      AdminAmmo - My Cloud Demo

                      Comment

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