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Content Disappeared - Please Help

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  • Content Disappeared - Please Help

    Hi. I made a few tweaks and saved my Forum/Home page as a new template and now the layout changes and content are gone. I had just added a new Static HTML module on the page and was adding code for registration box. During testing, I saved it as a new template and the content vanished for some reason. When I click Edit Page, none of the content is there. Any idea why this might have happened or if there is a way to revert back to how it was?

    Up until now I had just been tweaking the Default Forums Page Template, but selecting that doesn't display the content either.

    Thanks in advance...

  • #2
    Yes this happened to me usually a day after I create a new page.
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    • #3
      This is a pretty complicated issue to solve, you're both still running into the problem?

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      • #4
        Yes. I don't even know where to begin looking as it seems like some sort of bug in the software. Any help you can provide would be greatly appreciated as my forums are down until this gets fixed.

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        • #5
          I'm going to start an escalated ticket, I'll need ftp and an AdminCP login. Check your members area shortly, or watch for the email.

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          • #6
            Thanks Zachery for helping resolve this issue. Unfortunately it has happened again and I'm on my way to another full day down the tube...it's very frustrating as I essentially can't do anything to the site now until it is fixed.

            I've outlined the steps to reproduce in the previous ticket, but I don't know if I have to go thru the Forums first again...please advise.

            Thanks.

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            • #7
              Originally posted by tommyli View Post
              Thanks Zachery for helping resolve this issue. Unfortunately it has happened again and I'm on my way to another full day down the tube...it's very frustrating as I essentially can't do anything to the site now until it is fixed.

              I've outlined the steps to reproduce in the previous ticket, but I don't know if I have to go thru the Forums first again...please advise.

              Thanks.
              This just happened to me. Were you able to resolve the issue?

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