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Image upload errors

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  • Image upload errors

    I am trying to upload image and I am getting errors.

    For example, if I try and upload a new logo via the edit logo interface I get the following error.

    Error uploading the logo.
    Please try again.

    If I try an and upload an image in a post I get the following error.

    Error uploading image
    ​I have verified the image type, size and dimensions etc. The inbuilt diagnostics say there are now issues.

    No errors occurred while opening the uploaded file for reading.
    file_uploads: On
    open_basedir: None
    safe_mode: Off
    upload_tmp_dir: /tmp
    upload_max_filesize: 100.00 MB
    Any ideas anyone, thanks!

  • #2
    In the Admin CP -> Attachments -> Attachment Manager, find the image type you are uploading (like JPG) and make sure the FILE SIZE listed is big enough for the image. The default values are on the small side, many modern images are significantly larger.

    Remember the value is in BYTES so 1MB is 1048576 Bytes.

    That same setting will limit the size of the image logo as well. (This is a bug but not fixed yet.)


    • #3
      I have tried that thanks, I still get the error.


      • #4
        Can you login to the AdminCP, and update the usergroup permissions for administrators to remove the password expiry? Then try again.


        • luism
          luism commented
          Editing a comment
          Hi I am also at a loss to how to add the logo my file is 27 k png set the file size permission to be 40000 and I removed the admincp > usergroups > Usergroup manager > password expiry set from 180 to 0
          and I am still getting error uploading the logo please try again.

      • #5
        The password expiry box is blank. Thanks.


        • #6
          If you're still having issues, please open a support ticket.


          • #7
            i never did get that logo changer to work, but if you go into stylevar you can easily change it in Imagepaths>>titleimage

            hope that is of some help


            • luism
              luism commented
              Editing a comment
              IggyP,,,.. I guess the uploading is stiil beta-ish thanks

            • Zachery
              Zachery commented
              Editing a comment
              It works just fine, if you're having problems, open a ticket. Either way hes gotten this resolved.

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