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  • How to get me my money back?

    How to get me my money back?

    [COLOR=#6A6A6A !important]Tue 19th May '15, 8:41am[/COLOR]




    I’ve paid Vbulletin company $ 358, but they have not fulfilled services.
    12th March 2015 I've bought "Upgrade vBulletin 4 Forum to vBulletin 5 Connect" (Order #100023374) for 209$. Purchase of “Vbulletin 5 Connect” is carried out in public and has no restrictions on language.
    25th April 2015 after the conversation (support ticket # 1390661 from 24th April 2015 “Upgrade CMS from 4.2.1 to 5 Connect”) with Vbulletin’s specialist i've paid "Professional Installation/Upgrade" for 149$. Before buying “Vbulletin 5 Connect” Vbulletin company have agreed to the possibility of upgrade from 4 to 5.
    25th April 2015 we gave access to our site to Vbulletin company, then stopped working following site functions: advertising module, changed url-address of homepage, a database error appeared (Error Number: 1054), users can not register on the forum. As a result, I lost the opportunity to obtain earnings from my site.
    As of May 25, 2015 Vbulletin have not fulfilled anything. They refuse to return me the money.

    Last edited by Fishforum.Travel; Mon 25th May '15, 1:49am.

  • #2
    I have to write it there because Vbulletin support team closes my tickets immediately and i can't get any information about it.
    Also i've written ticket to main email, but since 18th May 2015 I didn't get any answers from Vbulletin company.
    Is it normal for such great company Vbulletin?

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    • #3
      Found this. Hope it answers your questions: http://www.vbulletin.com/forum/forum...-refund-policy

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      • #4
        This is not a topic for these forums. As such your topics will continue to be forum. You must contact the sales department through the ticket system.
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud customization and demonstration site.
        vBulletin 5 Documentation - Updated every Friday. Report issues here.
        vBulletin 5 API - Full / Mobile
        I am not currently available for vB Messenger Chats.

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