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How to get me my money back?

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  • How to get me my money back?

    I’ve paid Vbulletin company $ 358, but they have not fulfilled services.
    12th March 2015 I've bought "Upgrade vBulletin 4 Forum to vBulletin 5 Connect" (Order #100023374) for 209$. Purchase of “Vbulletin 5 Connect” is carried out in public and has no restrictions on language.
    25th April 2015 after the conversation (support ticket # 1390661 from 24th April 2015 “Upgrade CMS from 4.2.1 to 5 Connect”) with Vbulletin’s specialist i've paid "Professional Installation/Upgrade" for 149$. Before buying “Vbulletin 5 Connect” Vbulletin company have agreed to the possibility of upgrade from 4 to 5.
    25th April 2015 we gave access to our site to Vbulletin company, then stopped working following site functions: advertising module, changed url-address of homepage, a database error appeared (Error Number: 1054), users can not register on the forum. As a result, I lost the opportunity to obtain earnings from my site.
    As of May 19, 2015 Vbulletin have not fulfilled anything. They refuse to return me the money.

  • #2
    You will need to follow up in your existing tickets. Please read the license agreement that you agreed to when purchasing the software.
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API


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