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  • Originally posted by soniceffect View Post
    And would I be correct in saying thats not actually your job either Wayne?
    Well I said it as well.

    Really is as simple as far as bugs go.. If they aren't entered into JIRA, they probably don't exist as far as prioritization goes. This means they won't get fixed. You can assume someone else will log it or log it yourself. If you assume, it probably won't be entered. If you complain about an issue, then it is probably important enough to log in the first place. Worst that can happen is that it will be tagged "Won't Fix".
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API - Full / Mobile
    Vote for your favorite feature requests and the bugs you want to see fixed.

    Comment


    • Originally posted by zascok View Post
      Thank you for my chances I'll stick with the second option. And I wasn't complaining as you could note.

      The question was have I reporter it , so I gave my answer and my reasons.

      In reality you have too options:

      1. Rely on others who will do your job
      2. Just do you job
      I really dont understand what the problem is. If there is a bug in any software, not just vbulletin, you report it in the relevant area. In vbulletin it is "Jira", in IPB its the "Bug tracker", in xenforo its the "bug forum", in facebook its the "Report a bug" area.

      Maybe we use the car analogy everyone seems to like. If you ring up and you have a problem with your car and your talking to the sales people they will ask you to call, or put you through to the correct area, the service dept.

      If you have a problem in a supermarket and you go to a cashier or sales assistant, you will be promptly redirected to customer services.

      How about if you have bug in your mobile phone. You call your provider, and go through a few options to get to the correct department, not accounts, or sales or feedback.

      But ok, I could be missing a trick here. How about if I have a bug with microsoft windows, maybe I should go and post it in their forums? Actually no, they have Microsoft Connet which is a similar feature to Jira and thats for the biggest used software on the planet.

      I could go on, but I think you get what Im tryin to say. You came onto the forum and posted a bug. All you were asked to do is post it in the correct area where the developers pick up the bugs from. The developers dont have time to be going through each and every forum to pick up bugs, sort duplicates, they are here to develop and Jira is built for this very purpose. The support guys get enough greif without people arguing about what is simply a non issue. Give the guys a break
      Husky Owners Forum - For all Siberian Husky Owners

      Comment


      • Originally posted by digitalpoint View Post
        Not really sure comparing vB3 bug reporting/fixing to vB4/vB5 is very valid. It's like comparing apples to oranges. In vB3, bugs were all fixed... In fact you could actually predict when a new version was coming out because when the outstanding bugs were less than 5, you knew a release was coming in the next day or two (this is actually 100% true and I used to check how many outstanding bugs there were to get a rough estimate on when the next version was coming out).
        I really hope IB has learned its lesson and plans to have vbulletin return to this level of quality that Jelsoft earned its customer base with. If IB is still of the opinion that its perfectly cool to have loads of bugs in JIRA then that will surely cost them customers. Myself included.
        I buy 420 forums

        Comment


        • Hey leave us beta testers out of it. Im enjoyin killin it to within an inch of its life LOL

          (Does that sentence make sense? lol)
          Husky Owners Forum - For all Siberian Husky Owners

          Comment


          • The first thing you guys should do is kill the fixed width look of the Demo. That could be what's causing the initial outburts of frustration from others here.. Nobody likes that fixed width crap. (or very few do)

            If it was my decision, you guys should just kill the current VB5 look in general.. It just reminds me of WordPress or some crap.

            And stop worrying about tweeking the look all the time...VB4 is perfect as is. With VB5, everybody's gonna have to change all their Styles / Plugins and crap...more work for everybody. Nobody's got time for all that jazz these days.

            And like i've said several times in the past, you guys should be concentrating on what makes VB unique , different, and better than the rest. Another priority should be focusing on what helps us get more members, and more importantly members that want to stick around. Like an additional pay service / plugin that incorporates a universal Sweepstakes service. First it could start off as a free sweepstakes service....and slowly migrate members to start paying (small amounts) for the sweepstakes service as they start winning stuff. Everybody's a fool for sweepstakes....I know so many stupid people in Jersey like that... they'll sign up for every free sweepstakes , wherever it is. The Sweepstakes program can be universally taken care of by 1 company... (or several companies) Mind boggles me how after all these years, there still isn't a plugin like this for vBulletin. Well, maybe there's one somewhere...but it needs to be taken care of from a company aspect as well....in-case silly legal issues come up. But regardless, this shouldn't be a deterring factor for never having one out there. It would be very popular if done right.

            Comment


            • Originally posted by mikeinjersey View Post
              And like i've said several times in the past, you guys should be concentrating on what makes VB unique , different, and better than the rest. Another priority should be focusing on what helps us get more members, and more importantly members that want to stick around. Like an additional pay service / plugin that incorporates a universal Sweepstakes service. First it could start off as a free sweepstakes service....and slowly migrate members to start paying (small amounts) for the sweepstakes service as they start winning stuff. Everybody's a fool for sweepstakes....I know so many stupid people in Jersey like that... they'll sign up for every free sweepstakes , wherever it is. The Sweepstakes program can be universally taken care of by 1 company... (or several companies) Mind boggles me how after all these years, there still isn't a plugin like this for vBulletin. Well, maybe there's one somewhere...but it needs to be taken care of from a company aspect as well....in-case silly legal issues come up. But regardless, this shouldn't be a deterring factor for never having one out there. It would be very popular if done right.
              The legalities of providing such functionality alone relegates it to addon territory. I'd never run it on a site that I owned.
              Translations provided by Google.

              Wayne Luke
              The Rabid Badger - a vBulletin Cloud demonstration site.
              vBulletin 5 API - Full / Mobile
              Vote for your favorite feature requests and the bugs you want to see fixed.

              Comment


              • Originally posted by Wayne Luke View Post
                The legalities of providing such functionality alone relegates it to addon territory. I'd never run it on a site that I owned.
                Wayne, you lack vision. If we're on the subject of New Jersey and sweepstakes, they also have Atlantic City. vBulletin would almost certainly increase its overall appeal if it included blackjack and poker modules that would enable a vBulletin site to become a full fledged gambling community. Rather than a vBulletin.org plugin, this would be best made a part of the actual core product. And just to be prudent, having a one-click bail bond button would be a professional finish on a unique and innovative product.
                My law forum, lawyers and legal help site

                Comment


                • Originally posted by Wayne Luke View Post
                  My job actually has little to do with reporting bugs. Thanks for playing though. However if you really want to play along, I have reported 164 individual issues, participated in 282 and help prioritize many of them.
                  Wayne, you're probably doing a lot more than your job describes. Generally I don't mind adding something to JIRA (if I have the time and motivation - it's not that using JIRA is any fun, in fact, for some people it can be quite intimidating). What's frustrating is that unless someone adds a bug to JIRA, there is a likelihood that it's never going to be fixed, despite the fact that it's been made known through official forum channels. Would it be so difficult to dedicate _one vB person_ to collecting bugs noted here by customers and adding them to JIRA? There are already so many people involved in the project... it should only be a matter of setting the right priorities.

                  Comment


                  • Originally posted by AlexanderT View Post
                    Would it be so difficult to dedicate _one vB person_ to collecting bugs noted here by customers and adding them to JIRA?
                    No it woldn't be difficult.


                    vB5 is unequivocally the best forum software, but not yet...

                    Comment


                    • Originally posted by s.molinari View Post
                      And think about it Wayne, vB would actually be the only community software that offers official gambling modules for its customers, so they can open their own online casinos for their community. Wow, a fantastic idea. Then the community wouldn't be about sharing knowledge or opinion with each other, it would be about forking up money for loosing all the time and forum owners would then make tons of money too on the people who are addicted to gambling. That would make vB5 so much more attractive.

                      Scott
                      Lmfao! Nothing to add to that lol
                      Husky Owners Forum - For all Siberian Husky Owners

                      Comment


                      • Originally posted by zascok View Post
                        I don't belive there is anyone who puts up a raw commercial product and ask customers to test it for them.
                        Microsoft.

                        Originally posted by zascok View Post
                        So IB can fix bugs? Doesn't make sense.
                        Fixing bugs doesnt make sense ? Really ?

                        Originally posted by zascok View Post
                        Get yourself proper testers, or pay them properly or do both.
                        We have both thanks.
                        Baby, I was born this way

                        Comment


                        • It would seem that when using Firefox the spell checker does not work at all here

                          Comment


                          • Originally posted by Paul M View Post
                            Microsoft.
                            I knew it!!! So it's official now. vBulletin adopted Microsoft's strategy. But you see they have a tiny button, one press it and the report of bug is complete and sent. And in comparation to IB they do fix bugs and enhance the software. They at list manage to make every other realise is to be perfect. lol


                            Originally posted by Paul M View Post
                            Fixing bugs doesnt make sense ? Really ?
                            Nope. Ones more: Why should I report bugs on beta product?

                            Originally posted by Paul M View Post
                            We have both thanks.
                            when as you stated you have good testers and they are not pissed off.
                            Last edited by zascok; Sat 22nd Sep '12, 7:18am.

                            Comment


                            • This is subjective but I feel vB5 is has even more clutter than vB 4. Too many things going on, makes it really overwhelming for the average user. Also things need to be more consistent design wise and things such as the login box needs to be more optimized.

                              Some of the things are really intuitive, they just need to have more design sense and be light on the server.

                              Comment


                              • Originally posted by Wayne Luke View Post
                                In reality you have too options:

                                1) Report the issue and help mold the product into something you're looking for.

                                2) Ignore it and it won't get fix.

                                No one is forcing you to do either.
                                In reality, vBulletin has two options:

                                1) deliver something that is worth the money you are charging your customers

                                2) disrespect your costumers for short term gain by considering them to be paying guinea pigs and eventually see them run to a competitor that does deliver.

                                I'm guessing IB management is forcing you do go #2

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