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It may be a good idea to refund and focus on 4.2.1

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  • evil-maniac
    replied
    They won't refund you even if their product doesn't do anything it's supposed to. Once your money is in their pockets, good luck getting it back.

    Leave a comment:


  • dizzynation
    commented on 's reply
    I sure hope they wouldn't lock a perfectly normal feedback - I hope not at least

  • helloadamm
    commented on 's reply
    Dizzy, Marks reply is a generic cut/paste and has been used a few times on this forum. Perfect customer service if you ask me.

  • dizzynation
    replied
    Glad to here VB4 is still in the loop

    Leave a comment:


  • helloadamm
    replied
    Is this thread going to be locked as well Mr. Mark?

    Leave a comment:


  • Mark.B
    replied
    Thanks for your feedback. We're sticking with both vB5 and vB4.

    Leave a comment:


  • dizzynation
    started a topic It may be a good idea to refund and focus on 4.2.1

    It may be a good idea to refund and focus on 4.2.1

    Just a thought, but from someone who has been running a company since I was 18 years old my gut feeling here is not good. I think the only way to save yourselves is to refund those that purchased VB5, come out with a nice apology, and start focusing on VB 4.2.1 as the future of VB. You can still add some of the cool features that VB5 has, just maybe charge a fee or something, but my goodness. YOU are putting all your ducks in one basket here, see the example below:

    Support: 100% busy with VB5
    Software developers: 100% busy with VB5
    Management: 100% busy with VB5

    What about all of your other customers that have put you where you are???

    Thank you for your time...

    Nick

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