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It may be a good idea to refund and focus on 4.2.1

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  • David Copeland
    replied
    The quote from VBulletin stating that once the sofware is downloaded, they will not provide a refund.

    What about those of us who bought Ver 5 as a presale and have not downloaded the software? Would we be entitled to a refund?

    David


    Leave a comment:


  • OhioDave
    replied
    Hopefully you can get a refund via paypal or your credit card company.

    The software is a disaster. The marketing is deceptive and borderline criminal.

    It cant even be sugar coated any more. Management should just come out and say its a total failure.

    Leave a comment:


  • evil-maniac
    replied
    Originally posted by vBulletin
    Hi,



    We apologize but we do not provide refunds to software that has been downloaded. Our records also indicate that you have filed a dispute with PayPal.

    No refunds will be issued.

    Biggest mistake I did was pay these people

    Leave a comment:


  • dizzynation
    commented on 's reply
    You won't be able to get a refund, when you purchased you agreed that no refund will be given, so that is a dead end trust me. My suggestion was for IB to refund the purchasers of VB5 as a willing suggestion to say they are sorry for the disaster. But trying to get a refund through paypal is not the solution as you already agreed to no refunds no matter what the issue. Just FYI

  • Joe D.
    replied
    Originally posted by Ramsesx View Post
    Originally posted by Mark.B View Post
    Thanks for your feedback. We're sticking with both vB5 and vB4.
    So, there are no plans left for vB3? Why gave us the vBulletin Senior Project Manager Mark Jean hope that there are still plans for further vB3 development? Thanks.
    Neither Mark nor myself are in a position to know what, if any, future VB3 has at this time. What he and I are both sure of is there will be continued development of VB4 and VB5.

    Leave a comment:


  • Ramsesx
    replied
    Originally posted by Mark.B View Post
    Thanks for your feedback. We're sticking with both vB5 and vB4.
    So, there are no plans left for vB3? Why gave us the vBulletin Senior Project Manager Mark Jean hope that there are still plans for further vB3 development?
    Thanks.

    Leave a comment:


  • thanh159
    commented on 's reply
    comment out $config['Misc']['forumpath'] and $config['Misc']['baseurl'] in \core\includes\config.php

  • jdj
    replied
    Originally posted by dizzynation View Post
    What about all of your other customers that have put you where you are???
    Some of us are vB4 customers that upgraded our licenses last year because we thought that a version of vB5 would be around in a reasonable time that we could use. We can't because there's still no CMS and still no calendar. There's also no timeframe for the CMS and calendar. So whilst we can see positive things about vB5 there's nothing "exciting" or "new" about vB5 because there is no foreseeable timepoint when we might be able to use it. There comes a point when something that has the potential to be exciting just becomes an irritation because you can never foresee a time when you'll be able to benefit from it. But you've already paid for it....

    Leave a comment:


  • evil-maniac
    replied
    Originally posted by flylife View Post
    Myself had a week of stress of not getting support and now I am totally ignored when I am asking for refund. No reply in the last 2 days. I used Paypal to purchase and then I applied for a refund through them. Wayne from the support told me they can't fix my problem ( my forum looks like this http://www.cantafly.com/fvb/ and there is no Site Builder available ) until I will cancel my refund claim. I did that not knowing that once you closed the claim you cannot reopen it. Since then no reply and they are ignoring me totally now. I can't believe this is happening. STOP BUYING THIS SOFTWARE! THIS IS A SCAM.
    Same with me; They have been ignoring me since I requested a refund. I have begun PayPal dispute procedures. If you are having a similar experience, I implore you to visit this post and share your experiences.

    Leave a comment:


  • doctorsexy
    replied
    Wayne from the support told me they can't fix my problem ....then go to vb4 untill its fixed....

    Leave a comment:


  • flylife
    replied
    Myself had a week of stress of not getting support and now I am totally ignored when I am asking for refund. No reply in the last 2 days. I used Paypal to purchase and then I applied for a refund through them. Wayne from the support told me they can't fix my problem ( my forum looks like this http://www.cantafly.com/fvb/ and there is no Site Builder available ) until I will cancel my refund claim. I did that not knowing that once you closed the claim you cannot reopen it. Since then no reply and they are ignoring me totally now. I can't believe this is happening. STOP BUYING THIS SOFTWARE! THIS IS A SCAM.

    Leave a comment:


  • dizzynation
    replied
    You have a better chance to a rat jumping on your skull and eating your brains out then getting a refund from IB

    Leave a comment:


  • DemOnstar
    replied
    Refunds in the UK possibly but hardly likely in the states.

    Leave a comment:


  • sukagwe
    replied
    You just screwed your self IB.

    Refund!!!!!!!!!!

    Leave a comment:


  • W140
    replied
    Originally posted by evil-maniac View Post
    They won't refund you even if their product doesn't do anything it's supposed to. Once your money is in their pockets, good luck getting it back.
    I can't gey my vb5 up because of bugs. they refused to refund. i feel my self cheated. just sent them another mail indicating that the software is NOT FUNCTIONING. will see what happens.

    Leave a comment:

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