Hi vBulletin Support Team,
I am writing to ask about the error message "this is not a valid image file" whenever I try to upload a picture on vBulletin's topics. I have turned on all the settings under "picture uploading permissions". I also set the maximum height/width to 12000+ pixels and the image size to 1000000+ bytes. I would appreciate any help on this.
Similarly, whenever I try to add an attachment in Topics, the attachment wouldn't show up in the post. Specifically, it shows that the attachment is uploaded, but it just won't show up in the actually post after I hit the "post" button. Thank you for your help!
Here are some additional info to give you more context:
1. Version: 5.6.4
2. Image setting: GD -> GD resize quality = 100
3. Attachment type manager -> we included all the major picture types (jpe; jpeg; jpg; png etc).
4. The pictures we are trying to upload are all regular image formats (e.g., jpeg; png etc).
I am writing to ask about the error message "this is not a valid image file" whenever I try to upload a picture on vBulletin's topics. I have turned on all the settings under "picture uploading permissions". I also set the maximum height/width to 12000+ pixels and the image size to 1000000+ bytes. I would appreciate any help on this.
Similarly, whenever I try to add an attachment in Topics, the attachment wouldn't show up in the post. Specifically, it shows that the attachment is uploaded, but it just won't show up in the actually post after I hit the "post" button. Thank you for your help!
Here are some additional info to give you more context:
1. Version: 5.6.4
2. Image setting: GD -> GD resize quality = 100
3. Attachment type manager -> we included all the major picture types (jpe; jpeg; jpg; png etc).
4. The pictures we are trying to upload are all regular image formats (e.g., jpeg; png etc).
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