Minor Issues after 5.5.4 P1 Upgrade

[sytyregistry]

Like everyone, we got hacked and I did a database restore from a previous backup, deleted the entirety of the home directory, restored the home directory from a backup, installed VB 5.5.4 P1, performed the upgrade and connected it to the restored (unhacked) database. Everything went beautifully and our site is back up.

However, I've noticed a couple of formatting issues that stem across all styles (though we only use the default style and have all others turned off). First is the the top bar that encompasses the login or sign up link is pushed right a bit and is missed the light grey styling. Secondly, the search is all messed up. It physically works, but the styling is all goofed. Lastly, when I'm logged as an admin and select Edit Site, none of the editing functions are visible. It switches on and the button goes blue, but nothing else changes.

Any help on where to look?

Here's a like to the site - https://sytyregistry.com/forum/

[Mohammed Abu Risha]

I am not a specialist in vbulletin. I had similar dysfunctions and went to the admin panel: clear cash + fix tables, users, profiles etc. it worked like charms afterwards.

[sytyregistry]

Still having these issues. Anyone got any ideas? I tried clearing cache and fixing what I could through the admin panel including file cleanup, but nothing helps. Thanks in advance for any ideas or input.

[Wayne Luke]

Upload the vBulletin 5.5.4 PL1 /core/install folder and run upgrade.php to restore all your master templates. Delete /core/install when you are finished.

[sytyregistry]

I just ran the upgrade to 5.5.4 PL2 and the styling issues remain. I can give you admincp or cpanel access if you'd like Wayne.

[sytyregistry]

Quick bump. Offer still stands Wayne....I can give you access to anything you need if you have an idea about what might be causing this.

[sytyregistry]

Here's a screenshot of the issue. Note the logged in info and the search box formatting.

* The search box was moved to the menu bar via Glenn's code for css_additional.

[Wayne Luke]

If you delete the contents of the css_additional.css template, what happens with the style?

What are the contents of that template as it is is currently on your site?

[sytyregistry]

Nothing changes. If I test another style, the same breakage occurs. We only have the default style available to the public and it's the only one I've edited (the css_additional template only) but all styles exhibit this behavior.

Only thing in the css_additional template is the code for moving the search box. Contents of css_additional below:

 #header { position: relative; }
 #header .header-cell { width: 100%; }
 #header .site-logo, #header .site-logo img { max-width: 100%; } /* makes logo spans the width of the header */
 #header .site-logo { padding: 0; } /* remove padding around the banner logo */
 #header .toolbar {
    position: absolute;
    right: 0; /* for LTR languages (change right to left for RTL; stylevar left/right doesn't work in css_additional) */
    bottom: -30px; /* you may need to adjust this accordingly */
    padding: 0;
    width: auto;
}
/* reduce search box width from 168px to 120px or any size if you want */
.search-container .search-box .search-term { width: 120px; }

[sytyregistry]

Additionally, if not logged in, the top login bar doesn't appear.....only the link at the top right to login or sign up. See pic below.

[Wayne Luke]

There is no top login bar in vBulletin 5. You click on the link and a drop down allows you to log in. After you login, there is a user menu.

What version did you upgrade from?

In order for us to look closer, please open a Support Ticket. Reference this topic and provide SFTP, cPanel, and vBulletin AdminCP login information.

[sytyregistry]

There most certainly is a top login bar (styling horizontal bar, but a bar nonetheless). It's even visible on this site and thousands of others with proper VB5 installs. Our's had it prior to this issue. See the pic below. Then compare it to our site at www.sytyregistry.com/forum/.

Site was upgraded from 5.4.1 to 5.5.4, then PL1, then PL2. Issues stated with 5.5.4 unpatched and carried over to the patched versions.

[sytyregistry]

Just reporting back that I opened a ticket on Friday and it was resolved by Sunday. Very fast response and fixed exactly what ailed the site (top login "bar" and search box styling issues). Thanks VB Support Staff for the help!