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  • Sharon Badash
    New Member
    • Oct 2018
    • 15
    • 5.3.x

    [Bug / Issue] Vbulletin 5.4 Facebook Connect Secure Error

    I setup facebook connect as needed, once you try to register to the forum is gives
    error about secure connection.. what should I change ?

    link to forum: israbet.co.il
    try to register thru facebook connect and see the error.
  • Wayne Luke
    vBulletin Technical Support Lead
    • Aug 2000
    • 73076
    • 6.0.X

    #2
    Facebook requires that you use SSL with your site.

    CONVERTING YOUR FORUM TO HTTPS Applies to self-hosted versions of: vBulletin3; vBulletin4; vBulletin5; Cloud sites have https enabled by default and you do not need to do anything. This FAQ explains how to
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API

    Comment

    • Sharon Badash
      New Member
      • Oct 2018
      • 15
      • 5.3.x

      #3
      * Changed to https
      * couldnt do step 2: "Then go to Settings > Options > Server Settings & Optimization Options > Use Remote jQuery
      Set this to Google."


      1. SSL installed by hosting
      2.Cleared Cookies

      On login Upper bar in IE i get: HTTP 500 error

      That’s odd... the website can’t display this page


      The site may be under maintenance or could have a programming error.

      Try this
      On FF I see blank page
      Last edited by Sharon Badash; Mon 29 Oct '18, 9:42am.

      Comment

      • Wayne Luke
        vBulletin Technical Support Lead
        • Aug 2000
        • 73076
        • 6.0.X

        #4
        And what is the error logged in your Apache or PHP error log?
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud demonstration site.
        vBulletin 5 API

        Comment

        • Sharon Badash
          New Member
          • Oct 2018
          • 15
          • 5.3.x

          #5
          I dont understand your question , but i have apache server with all req needed to run the forum
          Possible to give you all access needed to check it ?

          Comment

          • Wayne Luke
            vBulletin Technical Support Lead
            • Aug 2000
            • 73076
            • 6.0.X

            #6
            A 500 server error is a generic message. This means an error happened in either Apache or PHP but it isn't displayed. You have to look at your error logs to see what this error is.
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud demonstration site.
            vBulletin 5 API

            Comment

            • Sharon Badash
              New Member
              • Oct 2018
              • 15
              • 5.3.x

              #7
              Where or what file i need to check ?

              Comment

              • Wayne Luke
                vBulletin Technical Support Lead
                • Aug 2000
                • 73076
                • 6.0.X

                #8
                I don't know. You would have to ask your hosting company where your error logs are located. It is different on every server configuration. I have my own server configured to write a combined file in my user's home directory and it is called error_log. Some hosting providers put them in the public_html directory (bad location in my opinion but...). Others put them in a logs directory. Still others may not make them available at all.
                Translations provided by Google.

                Wayne Luke
                The Rabid Badger - a vBulletin Cloud demonstration site.
                vBulletin 5 API

                Comment

                • Sharon Badash
                  New Member
                  • Oct 2018
                  • 15
                  • 5.3.x

                  #9
                  Found the Error file this is the error:
                  [Tue Oct 30 06:12:54.513131 2018] [proxy_fcgi:error] [pid 30921:tid 139672797701888] [client 66.249.66.60:62762] AH01071: Got error 'PHP message: PHP Warning: require_once(/home/israbetc/domains/config.php): failed to open stream: No such file or directory in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\nPHP message: PHP Fatal error: require_once(): Failed opening required '/home/israbetc/domains/config.php' (include_path='.:/usr/local/php70/lib/php') in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\n'
                  [Tue Oct 30 06:17:13.574100 2018] [proxy_fcgi:error] [pid 13515:tid 139673183758080] [client 66.249.66.60:59494] AH01071: Got error 'PHP message: PHP Warning: require_once(/home/israbetc/domains/config.php): failed to open stream: No such file or directory in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\nPHP message: PHP Fatal error: require_once(): Failed opening required '/home/israbetc/domains/config.php' (include_path='.:/usr/local/php70/lib/php') in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\n'
                  [Tue Oct 30 06:25:26.756358 2018] [proxy_fcgi:error] [pid 30921:tid 139673007519488] [client 66.249.66.60:56789] AH01071: Got error 'PHP message: PHP Warning: require_once(/home/israbetc/domains/config.php): failed to open stream: No such file or directory in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\nPHP message: PHP Fatal error: require_once(): Failed opening required '/home/israbetc/domains/config.php' (include_path='.:/usr/local/php70/lib/php') in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\n'
                  [Tue Oct 30 06:35:32.944374 2018] [proxy_fcgi:error] [pid 13515:tid 139673041090304] [client 66.249.66.62:62861] AH01071: Got error 'PHP message: PHP Warning: require_once(/home/israbetc/domains/config.php): failed to open stream: No such file or directory in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\nPHP message: PHP Fatal error: require_once(): Failed opening required '/home/israbetc/domains/config.php' (include_path='.:/usr/local/php70/lib/php') in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\n'
                  [Tue Oct 30 06:40:35.742305 2018] [proxy_fcgi:error] [pid 26630:tid 139672856450816] [client 66.249.66.60:55257] AH01071: Got error 'PHP message: PHP Warning: require_once(/home/israbetc/domains/config.php): failed to open stream: No such file or directory in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\nPHP message: PHP Fatal error: require_once(): Failed opening required '/home/israbetc/domains/config.php' (include_path='.:/usr/local/php70/lib/php') in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\n'
                  [Tue Oct 30 06:45:43.275057 2018] [proxy_fcgi:error] [pid 13515:tid 139672864843520] [client 66.249.66.60:40828] AH01071: Got error 'PHP message: PHP Warning: require_once(/home/israbetc/domains/config.php): failed to open stream: No such file or directory in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\nPHP message: PHP Fatal error: require_once(): Failed opening required '/home/israbetc/domains/config.php' (include_path='.:/usr/local/php70/lib/php') in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\n'
                  [Tue Oct 30 06:55:44.772298 2018] [proxy_fcgi:error] [pid 13515:tid 139672948770560] [client 66.249.66.60:42695] AH01071: Got error 'PHP message: PHP Warning: require_once(/home/israbetc/domains/config.php): failed to open stream: No such file or directory in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\nPHP message: PHP Fatal error: require_once(): Failed opening required '/home/israbetc/domains/config.php' (include_path='.:/usr/local/php70/lib/php') in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\n'
                  [Tue Oct 30 07:00:53.704263 2018] [proxy_fcgi:error] [pid 13515:tid 139673150187264] [client 66.249.66.60:39859] AH01071: Got error 'PHP message: PHP Warning: require_once(/home/israbetc/domains/config.php): failed to open stream: No such file or directory in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\nPHP message: PHP Fatal error: require_once(): Failed opening required '/home/israbetc/domains/config.php' (include_path='.:/usr/local/php70/lib/php') in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\n'
                  [Tue Oct 30 07:05:50.772697 2018] [proxy_fcgi:error] [pid 26630:tid 139672638240512] [client 66.249.66.60:60123] AH01071: Got error 'PHP message: PHP Warning: require_once(/home/israbetc/domains/config.php): failed to open stream: No such file or directory in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\nPHP message: PHP Fatal error: require_once(): Failed opening required '/home/israbetc/domains/config.php' (include_path='.:/usr/local/php70/lib/php') in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\n'
                  [Tue Oct 30 07:10:53.815550 2018] [proxy_fcgi:error] [pid 26630:tid 139673200543488] [client 66.249.66.60:44155] AH01071: Got error 'PHP message: PHP Warning: require_once(/home/israbetc/domains/config.php): failed to open stream: No such file or directory in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\nPHP message: PHP Fatal error: require_once(): Failed opening required '/home/israbetc/domains/config.php' (include_path='.:/usr/local/php70/lib/php') in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\n'
                  [Tue Oct 30 07:15:56.752758 2018] [proxy_fcgi:error] [pid 26630:tid 139672940377856] [client 66.249.66.60:56250] AH01071: Got error 'PHP message: PHP Warning: require_once(/home/israbetc/domains/config.php): failed to open stream: No such file or directory in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\nPHP message: PHP Fatal error: require_once(): Failed opening required '/home/israbetc/domains/config.php' (include_path='.:/usr/local/php70/lib/php') in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\n'
                  [Tue Oct 30 07:20:59.736748 2018] [proxy_fcgi:error] [pid 14293:tid 139672898414336] [client 66.249.66.60:52779] AH01071: Got error 'PHP message: PHP Warning: require_once(/home/israbetc/domains/config.php): failed to open stream: No such file or directory in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\nPHP message: PHP Fatal error: require_once(): Failed opening required '/home/israbetc/domains/config.php' (include_path='.:/usr/local/php70/lib/php') in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\n'
                  [Tue Oct 30 07:44:10.110805 2018] [proxy_fcgi:error] [pid 26630:tid 139672696989440] [client 163.172.113.195:42300] AH01071: Got error 'PHP message: PHP Warning: require_once(/home/israbetc/domains/config.php): failed to open stream: No such file or directory in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\nPHP message: PHP Fatal error: require_once(): Failed opening required '/home/israbetc/domains/config.php' (include_path='.:/usr/local/php70/lib/php') in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\n'
                  [Tue Oct 30 07:44:54.028000 2018] [proxy_fcgi:error] [pid 26630:tid 139672780916480] [client 79.177.25.243:58185] AH01071: Got error 'PHP message: PHP Warning: require_once(/home/israbetc/domains/config.php): failed to open stream: No such file or directory in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\nPHP message: PHP Fatal error: require_once(): Failed opening required '/home/israbetc/domains/config.php' (include_path='.:/usr/local/php70/lib/php') in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\n', referer: http://www.israbet.co.il/
                  [Tue Oct 30 07:44:54.048328 2018] [proxy_fcgi:error] [pid 26630:tid 139672948770560] [client 79.177.25.243:58182] AH01071: Got error 'PHP message: PHP Warning: require_once(/home/israbetc/domains/config.php): failed to open stream: No such file or directory in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\nPHP message: PHP Fatal error: require_once(): Failed opening required '/home/israbetc/domains/config.php' (include_path='.:/usr/local/php70/lib/php') in /home/israbetc/domains/israbet.co.il/public_html/includes/vb5/config.php on line 65\n', referer: http://www.israbet.co.il/


                  As I see its all on line 65, but I dont understand how to fix the error

                  This is Line 65: require_once($frontendConfigPath);
                  Last edited by Sharon Badash; Mon 29 Oct '18, 11:55pm.

                  Comment

                  • Wayne Luke
                    vBulletin Technical Support Lead
                    • Aug 2000
                    • 73076
                    • 6.0.X

                    #10
                    It can't find the /config.php file. If this only happened once you enabled HTTPS on the server, you have to ask your hosting provider why the server can no longer see this file. It is most likely a permissions issue that their changes have triggered.
                    Translations provided by Google.

                    Wayne Luke
                    The Rabid Badger - a vBulletin Cloud demonstration site.
                    vBulletin 5 API

                    Comment

                    • Sharon Badash
                      New Member
                      • Oct 2018
                      • 15
                      • 5.3.x

                      #11
                      Yes it was after I enable the the https
                      I contacted the host, Im waiting for answer

                      Comment

                      • Sharon Badash
                        New Member
                        • Oct 2018
                        • 15
                        • 5.3.x

                        #12
                        They said that I need to speak with my programmer, what is has to do with the programmer?
                        I asked them again if the https have problem to read the config.php, Waiting for answer again.

                        EDIT:

                        They said there is no permission problems.

                        Comment

                        • Wayne Luke
                          vBulletin Technical Support Lead
                          • Aug 2000
                          • 73076
                          • 6.0.X

                          #13
                          Then you cannot use SSL/HTTPS on that server. We don't do anything differently based on SSL/HTTPS versus an insecure link. Including files is not affected by the interface for the web. It is a file on the server. As long as the file exists in the directory, it will be included by PHP. The base software should work equally well under either as long as it is on a properly configured server.

                          Translations provided by Google.

                          Wayne Luke
                          The Rabid Badger - a vBulletin Cloud demonstration site.
                          vBulletin 5 API

                          Comment

                          • Sharon Badash
                            New Member
                            • Oct 2018
                            • 15
                            • 5.3.x

                            #14
                            Anyway, Any hosting company (middle east) that work 100% with VB5 that we know about?

                            I was thinking about Vbulletin Cloud BRONZE since its new community, any toughs ? (since most visitors will come from middle east?)
                            Last edited by Sharon Badash; Tue 30 Oct '18, 12:54pm.

                            Comment

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