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Site Builder 500 Internal Server Error is Fixed By Clearing the System Cache. Is there a Better Way to Do this?

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  • Site Builder 500 Internal Server Error is Fixed By Clearing the System Cache. Is there a Better Way to Do this?

    We often get "ERROR, error_saving_channel_code | Error information: "500 error Internal Server Error" when trying to save things we edit using the site builder. When we get the error (and it happens a LOT), we go into the AdminCP and clear the system cache. After that, the edit can be saved without an error. Is there a setting we can change somewhere that will offer a better and more permanent fix for this?
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  • #2
    A 500 Server Error is pretty generic and doesn't provide any information to actually fix issues. It often covers up other errors. What is the error while the site is in Debug Mode?

    Debug mode is useful for development purposes- it is required if you will be creating VB5 Modifications you intend to distribute for others to download. However it is also useful for trouble-shooting issues with your site as debug mode often provides more specific error messages when something goes wrong- as such if you are
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API

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    • #3
      You can also take a look at the server error logs to see the detailed error messages.

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