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Unable to log in to my control panel

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  • baobabit
    replied
    Oh you absolute star!!! That fixed it. Simple and easy.

    Leave a comment:


  • Oore
    replied
    I had the same issue and the cause were not matching cookie prefixes in the config files. But you should be able to login via the normal homepage and then simply add /admincp to the url to be logged in.

    Leave a comment:


  • baobabit
    started a topic [Bug / Issue] Unable to log in to my control panel

    Unable to log in to my control panel

    Hi, please can you help me log in to my control panel at http://forum.pearldentalclinic.co.uk/admincp/. Following an upgrade to version 5.4 yesterday I was logged in OK and working on the Templates when my session must have expired and I was logged off. Now I can't log in again. If I use the login screen it either ignores the fact I've tried to log in or starts to count the number of logins before barring me for 15 minutes.

    In the past I've had a similar issue, where if I used a browser to access the forum as a normal user, I couldn't then use the same browser for admin access. I got around this by using Chrome for normal use and Firefox for admincp access. Now even this approach doesn't work - it's as though all three browsers I use (Chrome, FF & Edge) all have the same issue.

    Please can someone explain what's going on and help me resolve it.

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