5.3.1 Footer Rollup JS Error

**glennrocksvb** · Thu 8 Jun '17, 8:32am

When exactly does this js error occur?

**In Omnibus** · Thu 8 Jun '17, 8:38am

Originally posted by Glenn Vergara

When exactly does this js error occur?

Before login.

**Wayne Luke** · Thu 8 Jun '17, 8:46am

I can't recreate this error on this site. Are you using a CDN for javascript?

**In Omnibus** · Thu 8 Jun '17, 8:54am

Originally posted by Wayne Luke

I can't recreate this error on this site. Are you using a CDN for javascript?

No. Initially I thought it might be due to having no calendar events so I added one. The error persists.

It appears before login. Once dismissed it stays gone until logout. It appears again before logging in.

It appears in both Firefox and Chrome. Not tested in IE or Edge.

It appears while the calendar is still loading.

**Wayne Luke** · Thu 8 Jun '17, 9:15am

While logged out on this site and my local test site, I do not receive any errors on the Footer rollup file. What are the exact steps that you are using to create the issue?

**In Omnibus** · Thu 8 Jun '17, 9:24am

Originally posted by Wayne Luke

While logged out on this site and my local test site, I do not receive any errors on the Footer rollup file. What are the exact steps that you are using to create the issue?

Just going to the main URL. While the page is loading the error pops up in a box.

It's entirely possible it's the hosting causing the issue, especially if you're unable to reproduce it. I'm running this on a test site and I'm not exactly using primo dedicated hosting or even a cheap VPN. I'm going to move it to my dedicated server this weekend and see if the hosting is the issue.

**In Omnibus** · Wed 14 Jun '17, 4:38pm

To follow up on this, here is the specific error (again):

This is on a different server:

vBulletin AJAX profile: Before request #43 footer-rollup-531.js:352:14829
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at http://www.xxx.us/ajax/render/widget_calendar__events. (Reason: CORS header ‘Access-Control-Allow-Origin’ missing). (unknown)
vBulletin AJAX profile: Before request #44 footer-rollup-531.js:352:14829
Error when fetching options: footer-rollup-531.js:352:22979
Error when fetching phrases: footer-rollup-531.js:352:17999
vBulletin AJAX profile: Before request #45 footer-rollup-531.js:352:14829
Error when fetching phrases: footer-rollup-531.js:352:17999
vBulletin.AJAX Error callback: //www.xxx.us/ajax/render/widget_calendar__events footer-rollup-531.js:352:82964
vBulletin.AJAX Error data: footer-rollup-531.js:352:83005
{title: "error", message: "error", callUrl: "//www.xxx.us/ajax/render/widget_calendar__events", textStatus: "error", jqXHRStatus: 0, errorThrown: ""}
footer-rollup-531.js:352
vBulletin AJAX profile: Before request #46 footer-rollup-531.js:352:14829
Error when fetching phrases: footer-rollup-531.js:352:17999
vBulletin AJAX profile: Before request #47 footer-rollup-531.js:352:14829
Error when fetching phrases: footer-rollup-531.js:352:17999
vBulletin.loadingIndicator.hide Counter: 0 Source: ajaxStop footer-rollup-531.js:352:16637
vBulletin AJAX profile: Before request #48 footer-rollup-531.js:352:14829
vBulletin.loadingIndicator.show ajax indicator suppressed footer-rollup-531.js:352:16241
Error when fetching options: footer-rollup-531.js:352:22979
vBulletin.loadingIndicator.hide ajax indicator suppressed footer-rollup-531.js:352:16531
GET

http://www.xxx.us/css.php

**glennrocksvb** · Wed 14 Jun '17, 7:44pm

Is the calendar page in https? Or is the domain of the calendar page different than http://www.xxxx.us? Or are you accessing the calendar page without www? I'm guessing the last one.

**In Omnibus** · Wed 14 Jun '17, 8:24pm

Originally posted by Glenn Vergara

Is the calendar page in https? Or is the domain of the calendar page different than http://www.xxxx.us? Or are you accessing the calendar page without www? I'm guessing the last one.

The calendar is on the index page which is the URL without the www

Clicking on the Forum tab reloads the page to the www URL

The site is not in https yet. It will be in the near future.

**glennrocksvb** · Wed 14 Jun '17, 8:33pm

So I was right. The calendar page url has no www while the ajax call has www. This is the cause of the js error. You should access the calendar page with www. You should force www in htaccess so all pages will be using www.

**In Omnibus** · Thu 15 Jun '17, 4:24am

Originally posted by Glenn Vergara

So I was right. The calendar page url has no www while the ajax call has www. This is the cause of the js error. You should access the calendar page with www. You should force www in htaccess so all pages will be using www.

That did the trick.

I seem to have been the only one to have reported this issue but in the case or event anyone else runs into it:

Add the following to the .htaccess file. Change example.com to your actual URL.

#Force www:
RewriteCond %{HTTP_HOST} ^example.com [NC]
RewriteRule ^(.*)$ http://www.example.com/$1 [L,R=301,NC]

**glennrocksvb** · Thu 15 Jun '17, 9:18am

This is a server issue and not a vBulletin issue. And I think the default htaccess in 5.3.1 already has code for forcing www? You just have to remove the # to uncomment it.

**In Omnibus** · Thu 15 Jun '17, 12:01pm

Originally posted by Glenn Vergara

This is a server issue and not a vBulletin issue. And I think the default htaccess in 5.3.1 already has code for forcing www? You just have to remove the # to uncomment it.

The htaccess file I have has a force https function that can be uncommented but does not appear to have a force www function.

Unsurprised to find this is a server issue. It's not the first I've had nor will it be the last. Test servers on the cheap are not a good idea in practice.

**glennrocksvb** · Thu 15 Jun '17, 3:13pm

Oh it's force https and not www in the default htaccess. It would be nice to include www too.

5.3.1 Footer Rollup JS Error

5.3.1 Footer Rollup JS Error

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