Fresh Install getting this weird error

[FireFish]

Fresh install to latest v5 build. I'm only user so far. When attempting to turn on 'Edit Site' switch on front end, I get this:

error_information_x

http://www.screencast.com/t/XWanN5ZYL

[Mark.B]

Could you please try running the following queries:

DELETE FROM cache
DELETE FROM cacheevent

[FireFish]

Could you please try running the following queries:

DELETE FROM cache
DELETE FROM cacheevent

Both SQL commands executed; still arriving at that error.

[Mark.B]

Can you please try putting your site in debug mode temporarily and see if a more descriptive error comes out?

Instructions below:

http://www.vbulletin.com/go/vb5debug

[FireFish]

Can you please try putting your site in debug mode temporarily and see if a more descriptive error comes out?

Instructions below:

http://www.vbulletin.com/go/vb5debug

Done - I'm in DEBUG mode. Now what?

[Mark.B]

Try turning on site builder again and see if a more descriptive error is produced. If so, we need to know what it is.

[FireFish]

Try turning on site builder again and see if a more descriptive error is produced. If so, we need to know what it is.

I'm sending you a private message with direct admin login access

[Mark.B]

Thanks.

Can you please check the cookie path setting in BOTH config.php files?

One is in the root, the other is in /core/includes

They MUST be set to the same value. The default is bb

[FireFish]

Thanks.

Can you please check the cookie path setting in BOTH config.php files?

One is in the root, the other is in /core/includes

They MUST be set to the same value. The default is bb

Done. One was null, i set it to bb
the other was set to bb.

Issue still remains :-(

[Mark.B]

You're getting a lot of server errors:

"NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/options/fetchValues"

"NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/options/fetchValues"

"NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/options/fetchValues"

"NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/options/fetchValues"

"NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/phrase/fetch"

"NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/phrase/fetch"

"NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/phrase/fetch"

"NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/options/fetchValues"

"NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/options/fetchValues"

There are other issues manifesting from this, for example try clicking the Latest Activity tab in the forum.

Could you please check the server error logs and find out what these errors actually are?

[FireFish]

You're getting a lot of server errors:

"NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/options/fetchValues"

"NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/options/fetchValues"

"NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/options/fetchValues"

"NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/options/fetchValues"

"NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/phrase/fetch"

"NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/phrase/fetch"

"NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/phrase/fetch"

"NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/options/fetchValues"

"NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/options/fetchValues"

There are other issues manifesting from this, for example try clicking the Latest Activity tab in the forum.

Could you please check the server error logs and find out what these errors actually are?

I'm lost.

Can someone call me perhaps?

[Mark.B]

We can't provide telephone support, sorry. It wouldn't really help anyway, this isn't the sort of issue that can be resolved over the phone, it needs access to the server.

Going to need a support ticket on this, please provide the (s)ftp login details and the admincp credentials (in case someone else picks it up).

http://www.vbulletin.com/go/techsupport

[Mark.B]

Actually...scrap the ticket...I think I fixed it.

You cannot use capital letters in your URL settings. The server doesn't like it. Lower case only and it works.

[rnedelkow]

Mark, I too receive this error on our registration page. When you say the URL settings, do you mean admincp > Settings > Options > Site Name / URL / Contact Details?