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So the company I work for was on VB 4 for a long, long time. I had basically frankensteined the hell out of the site. Recently we upgraded to 5, and with it slapped on a sexy new theme, which I then updated just a little bit so it jived with our branding.
Once this thing launched, the complaints started rolling in. Most of these are people who just need to get used to a new way to do things, it was a large upgrade after all. But there is still a few outstanding issues, the biggest being notifications not being sent. Now, as I said this was an upgrade, so we already had an existing user base, with all their preferences and stuff.
I assume that this has something to do with the new way things can be done in the upgrade, or some change in the preferences, but has anyone else come across this? The notifications do seem to go through for a few people, but not most. When those notifications go through, they are truncated.
I have tested this myself, changed my notification settings, nothing seems to work.
Any help would be OUTSTANDING. Thank you.
Once this thing launched, the complaints started rolling in. Most of these are people who just need to get used to a new way to do things, it was a large upgrade after all. But there is still a few outstanding issues, the biggest being notifications not being sent. Now, as I said this was an upgrade, so we already had an existing user base, with all their preferences and stuff.
I assume that this has something to do with the new way things can be done in the upgrade, or some change in the preferences, but has anyone else come across this? The notifications do seem to go through for a few people, but not most. When those notifications go through, they are truncated.
I have tested this myself, changed my notification settings, nothing seems to work.
Any help would be OUTSTANDING. Thank you.
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