Members are unable to login in the front end of the forum.

[Mark.B]

Same problem with a fresh install with a new license bought three days ago.
No members, no channels created, only a fresh install with the default template

I can't login on the front page

Please keep questions to the thread you've already started as it gets confusing trying to provide support across multiple threads.

[lange]

Same problem with a fresh install with a new license bought three days ago.
No members, no channels created, only a fresh install with the default template

I can't login on the front page

[reddyash]

Yes I have done that and still no change. Any suggestions please.

[alessio]

Sure? This is maybe crazy but, after login, have you try to reload page? Maybe you have the same problem i've encounter time ago.
If it is, set Add No-Cache HTTP Headers to yes on adminCP.

[reddyash]

Make sure browser cookies and cache have been cleared, and the browser restarted.

Hello,

I did that and also asked some of the members and everyone is not able to login. Please advise.

[Mark.B]

Make sure browser cookies and cache have been cleared, and the browser restarted.

[Historic Trucks]

This is what i had back in December thought it was fixed but again same problem.

http://www.vbulletin.com/forum/forum/vbcloud/vbulletin-cloud-questions-problems-and-troubleshooting/4334701-login-problems-issues-v5-1-10-vbulletin-cloud

[reddyash]

Is the header template customised? If so, revert it.

Hello Mark,

I have not altered or customised the templates.

[Mark.B]

Is the header template customised? If so, revert it.

[Crucible]

This has been happening on my site as well.

[Historic Trucks]

I had the same problem today and have had it before gee it bloody annoying sometimes takes several attempts.

[reddyash]

Hello,

I am facing a with a problem in my forum. For some reason all the members of the forum are not able to login to the forum. When they provide the username, password and hit login the login module just refreshes and comes back to the same screen. If you enter the password wrong also it does not work. Forgot password link is working.

I am able to login to the admincp and from there I am able to login to the front end.

1. vBulletin Version
Ans 5.2

2. PHP Version
Ans 5.6.16

3. MySQL Version
Ans 5.6.28

4. Any Addons installed
Ans No

5. Does the issue occur in a default style?
Ans Yes

6. Does the issue occur using the English language provided?
Ans Yes

7. Error message on the screen'
Ans. No error message is shown.

8.Browser and Browser version used.
Ans. All browsers used are latest and have used IE, mozilla, chrome and safari.

9. A list of steps that can be used to recreate the issue.
Ans Please go the forum http://hostdomaininfo.com and enter any user name password, you will be on the same page. Even wrong password error does not show.