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email notifications for subscribed threads in vb 5.1.1 not working

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  • email notifications for subscribed threads in vb 5.1.1 not working

    I have members complaining that they are not receiving email notifications for subscribed threads. I am running a brand new forum using vb 5.1.1 that I downloaded and installed only 2 weeks ago.

    I found that this was an issue http://tracker.vbulletin.com/browse/VBV-6543 but its supposed to be fixed in vb 5.1.1. Do email notifications for subscribed threads work for others? If yes, is there perhaps a setting that I should be looking at to get them to work ?

    thanks
    Luke

  • #2
    They should work... What settings do these people have on their notification's tab?

    What are the results of the email diagnostics in the AdminCP under Maintenance -> Diagnostics?
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API

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