Issues with vbulletin v 2.01 apps iOS and Android

[MDawg]

The vbulletin apps have been recently updated to v. 2.01 I have been running them side by side for several days on both an iPhone and Android:

THE GOOD:

1 - Yes the issue with SENT messages not appearing on the Android app IS now resolved!

2 - Now the AdWords ads ARE appearing at the bottom of the iOS app (before they were appearing only on the Android app).

THE BAD:

3 - I tried Facebook login with only the iOS app for now, it behaved bizarrely and in the end failed to login properly.

I tried it on my iPhone only because on that phone, I have the Facebook app and it is logged into my forum Facebook account, which I know works for login to the my forums because I do login via FB on the forum website daily (in fact, I login to my forum pretty much ONLY via Facebook I almost never login any other way, so I know my forum works fine for via FB login):


So: on my iPhone I am already logged into the same FB account, via the FB app, I always use to login to my forum.

Anyway, when trying to login via FB on the app, first an image appears stating that "9a391___3167" Wants to Use "facebook.com" to Sign In.

https://i.imgur.com/GKk0REs.jpg
This in itself is startling because it doesn't refer to the my app but to the vbulletin number for the app, but I clicked continue anyway.

Then it asks you to Log into your Facebook account to connect to testvbapp which is again startling ("testvapp") but I went with it.

https://i.imgur.com/DsXDUPt.jpg

Then it tells me that my FB account is not yet linked with an account at my forum, which is incorrect, but I clicked Ok.

https://i.imgur.com/9taC1Pk.jpg

The end result is login, but as an Anonymous User.

https://i.imgur.com/eFgWHTG.jpg

4 - So then I tried to login to the app for Facebook via simple login of FB registered email + FB password. In this case I still get the bizarre asking me to
Log into your Facebook account to connect to testvbapp which is again startling ("testvapp") but I went with it.

https://i.imgur.com/DsXDUPt.jpg

and I also get as far as this
tells me that my FB account is not yet linked with an account at my forum, which is incorrect, but I clicked Ok.

https://i.imgur.com/9taC1Pk.jpg

But this time the error I get is a new one Error Mismatch in catcher, error_invalid_facebook_session and it still won't let me login via Facebook, and in fact won't even let me go back and login regularly until I click the bottom to Disconnect Facebook from the login.

https://i.imgur.com/KlouiBBl.jpg

5 - Facebook login doesn't work at all on the Android app, get an error "Given URL is not allowed by the Application configuration: One or more of the given URLs is not allowed by the App's settings. To use this URL you must add a valid native platform in your App's settings."

https://i.imgur.com/cp0qiHEl.jpg

6 - The Firebase notifications for newly received messages are still not working. Previously, it was working intermittently with the Android app only, now not working with either iOS or Android.

I opened up the phones, iPhone and Android and sent a test message (PM) to the account that was logged in, and no notification came through, and after switching over to the apps, I did see that the message made it.

[MDawg]

THE BAD (continued):

7 - Another suggestion is that you darken slightly the background for the messages that have not yet been read on the iOS app.

Take a look on the Android App, the unread messages are dark enough to differentiate and are OKAY:

https://i.imgur.com/5v2ZlBjl.jpg

https://i.imgur.com/dH3yrJO.jpg

but on the iOS app, may barely tell the difference between read and unread messages, not okay:

https://i.imgur.com/Ql6M3j5l.jpg

https://i.imgur.com/M1oS9Usl.jpg

https://i.imgur.com/9SIyCogl.jpg

so I would suggest darkening slightly the background color of unread messages for the iOS app. Especially when say, all of the messages on a given page are unread, and there is no contrast it is very hard to know that the messages being viewed in the iOS app are all unread.

8 - The word delete is misspelled in the ios APP detele

https://i.imgur.com/HOtJNfal.jpg

9 - Recent Activity in the app doesn't match the recent activity on the website, and more recent posts have been made to the forum than are displayed on the app. This issue carried over from prior versions of the app.

For example, at this moment, this is the activity shown on the app

https://i.imgur.com/BsV7rOxl.jpg
is all from June, nothing from July
While searching for recent activity on the website version of the forum, shows recent activity as recent as from today (June 7, 2019):

https://i.imgur.com/97TIH1ql.jpg

and in this thread referenced in the website search of Recent Activity, there are in fact several posts made in July

https://i.imgur.com/9Q75kRyl.jpg
which the app doesn't reflect in its Activity (app shows activity only from a month ago, nothing more recent....).

THE UGLY:

10 - On the Android app, it inexplicably gave this error AppError [code: client_connection_error, extra: null,exception: javax.net.ssl.SSLPeerUnverifiedException: Cannot verify hostname: http:///www.myforum.com]

https://i.imgur.com/aByyJo4l.jpg

a couple of times, until I restarted the app. This was when I tried to refresh and view inbox messages.

[MDawg]

THE UGLY (continued):

11 - Also on the Android app an error I keep getting intermittently is AppError [code: connection_error, extra: No internet connection, exception: null]

https://i.imgur.com/tbCIM0tl.jpg

again, this happens when I try to refresh messages. Again, this error recurred until I restarted the app.

This error makes no sense as the phone is connected to WiFi fine and I in fact used it seconds later to email the screenshot to myself via the gmail that is logged in on the Android phone.

12 - This is a big one, and weird - there is no longer any way to COPY any of the text in a message on the iOS app. Try it. I tried both INBOX and SENT and tapping your finger repeatedly on the screen does nothing, the copy or select all options never appear.

I tried it on the Android app, tapping and holding on the screen with the Android does bring up the options to COPY SHARE SELECT ALL , but not on the iOS app. This function of being able to copy messages went away on the iOS app for v. 2.01

13 - the iOS app intermittently gets stuck in the login process with the spinning circle

https://i.imgur.com/2BFZtlH.jpg

and the only solution to force the login when it gets stuck like this is to quit the app and reopen. It is interesting how the iOS app goes through the spinning circle login process every time you open it, it doesn't seem to just stay logged in the way it did before.

[Wayne Luke]

Will forward this to the Mobile Project Manager. However, it would help to list each of these issues as individual bugs or improvement requests in the Mobile Tracker here: https://tracker.vbulletin.com/vbmapp

[MDawg]

Was waiting for direction on which way to go with this, so you suggest an individual bug or feature request for each one of the thirteen noted above, versus all in one?

Or, versus say just one for the Android and just one for the iOS?

[Wayne Luke]

All in one is an impossible task and will never be completed.

Each issue needs to be entered as a separate task. You can only enter against the Mobile Apps. We no longer have a public project for Android vs. iOS. As of 2.0.X, both apps are using the same code base.

[MDawg]

I entered the bug reports as below. I did notice that still when making a Bug report there is the pulldown menu option under Component of Android App / None / iOS App , though.

[MDawg]

https://tracker.vbulletin.com/vbmapp/issues/VBM-40
Facebook login not working for iOS or Android apps

https://tracker.vbulletin.com/vbmapp/issues/VBM-41
Firebase notifications not working for iOS or Android apps

https://tracker.vbulletin.com/vbmapp/issues/VBM-42
Read and unread messages contrast too little in iOS app.

https://tracker.vbulletin.com/vbmapp/issues/VBM-43
Word delete misspelled detele in iOS app

https://tracker.vbulletin.com/vbmapp/issues/VBM-44
Recent activity in app doesnt match recent activity in website (website shows more current posts missing from app recent activity)

https://tracker.vbulletin.com/vbmapp/issues/VBM-45
Android app, inexplicably gave this error AppError [code: client_connection_error, extra: null,exception: javax.net.ssl.SSLPeerUnverifiedException: Cannot verify hostname:

https://tracker.vbulletin.com/vbmapp/issues/VBM-46
Android app intermittent error: AppError [code: connection_error, extra: No internet connection, exception: null]

https://tracker.vbulletin.com/vbmapp/issues/VBM-47
iOS app unable to copy messages any longer

NOTE: possibly related to VBM-47
https://tracker.vbulletin.com/vbmapp/issues/VBM-50
iOS App unable to scroll to view longer messages

https://tracker.vbulletin.com/vbmapp/issues/VBM-48
iOS app intermittently gets stuck in the login process with the spinning circle

[Mark.B]

Really appreciate your efforts doing this. Thank you.

[MDawg]

Well the iOS and Android apps are now at the point where they are actually useful, they are starting to work pretty nicely, so fine tuning these issues will make them really worthwhile.

[MDawg]

I added another bug report above VBM-50 which I just discovered. Possibly related to VBM-47 (iOS app unable to copy messages any longer) is VBM-50 iOS App unable to scroll to view longer messages.

[MDawg]

Going down the line vbulletin created a new version 2.0.2 of the iOS app to address this Facebook login bug:
https://tracker.vbulletin.com/vbmapp/issues/VBM-40
(Facebook login not working for iOS or Android apps)

I created the new iOS app 2.0.2 when I try to re-sign it, I get the error
Can not retrieve team identifier from provisioning profile

https://i.imgur.com/k5QHl4m.jpg
This is a new error have not seen before. I went ahead and re-downloaded the .mobileprovision profile from my Apple Developer Account and tried to use it, same error.

[MDawg]

Okay I kept trying and somehow it bypassed the error and I got it uploaded using Application Loader. Apple is temperamental, right down to mandatory two factor authentication and that you must create a second "app specific" PW just for Application Loader.

[MDawg]

VBM-41 was closed, so new bug report related to Firebase notifications is now:
https://tracker.vbulletin.com/vbmapp/issues/VBM-51
(Firebase notifications working only when logged in normally, not working when logged into apps via Facebook.)

A feature request / suggestion I have for the Firebase notifications is to eliminate them for SENT private messages. At my forum a Welcome PM is sent automatically every time someone registers for the forum, and the iOS and Android apps seem to be sending a push notification of this sent email every time it happens. I think as far as private messages the push notification should be only for received (Inbox) PMs:
https://tracker.vbulletin.com/vbmapp/issues/VBM-52

[MDawg]

https://tracker.vbulletin.com/vbmapp/issues/VBM-53
iOS app doesn't access all members in pull down list for an outgoing message, then locks up doesn't allow to type anything to any member whose name was not on the pulldown

https://tracker.vbulletin.com/vbmapp/issues/VBM-54
iOS app only way to refresh / update list of inbox messages is to quit and reopen app

[Wayne Luke]

Thanks for the reports. The Cloud team will follow up on them.

[MDawg]

This is a really Ugly one:
https://tracker.vbulletin.com/vbmapp/issues/VBM-55
SENT messages in iOS app do not append to the existing PM thread in which you are replying

https://tracker.vbulletin.com/vbmapp/issues/VBM-56
iOS app spellcheck autocorrect will not engage as typing a message to send

https://tracker.vbulletin.com/vbmapp/issues/VBM-57
Android app once emoji keyboard is engaged hard to revert to regular ABC keyboard