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iPhone app users cannot upload photos

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  • Richy
    replied
    Hi Brad, yes this now resolved. We upgraded vBulletin to 4.2 and also updated the mobile suite to 1.3. Both iPhone and Android apps were recompiled and submitted. The users have now received iPhone update and all is working fine now. Hope this helps . . .

    Richy
    Last edited by Richy; Fri 15 Jun '12, 7:33am.

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  • bbunce91
    replied
    Hi Richy,
    Have your apps gone live yet? Has the problem been resolved?

    Brad

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  • Richy
    replied
    Originally posted by bbunce91 View Post
    Hi Richy. I am experiencing the same issue as you when trying to upload images to an album via the iPhone application. Did you get a resolution for this, or is it still outstanding?

    Regards,
    Brad

    Hi Brad
    vBulletin Support found that there was ab issue with the v1.2 Mobile Suite and suggested this should be fixed within the v1.3 release. We have used the opportunity to update vBulletin to v4.2 and update the Mobile Suite to v1.3. We have compiled the iPhone app and submitted it for acceptance. Once this is released as an app update, we will download to an iPhone and test if this has fixed it. As you know it can take a while for this.

    I'll update this post with results. Here's hoping.

    R

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  • bbunce91
    replied
    Hi Richy. I am experiencing the same issue as you when trying to upload images to an album via the iPhone application. Did you get a resolution for this, or is it still outstanding?

    Regards,
    Brad

    Leave a comment:


  • Richy
    replied
    Please would any forum members let me know if you have also experienced this issue, many thanks in advance.

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  • Trevor Hannant
    replied
    I've replied to your ticket...

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  • Richy
    replied
    Originally posted by Trevor Hannant View Post

    Hi Trevor Thanks for the reply. This is a post to the Newcomers forum with an attachment, so this looks as though it works ok. What we were having issues with was uploading a photo to a personal Album. I wonder if you could give this a try.

    Thanks again . . . R

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  • Trevor Hannant
    replied
    Worked fine for me:

    http://www.solosforum.co.uk.php5-25....php?14-Testing

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  • Richy
    replied
    Originally posted by Wayne Luke View Post
    What is the name of your app and a test user to login with?
    Hi Wayne, thanks for your reply. Details below:

    iPhone app: Solos Forum
    Test site : http://www.solosforum.co.uk.php5-25....ink.com/forum/
    Username: HollyTest
    Password: solos

    Photos in her test account albums were uploaded from the iPhone before the upgrade from v4.1.9 to v4.1.11 and the subsequent recompile of the iPhone and Android apps. The Adroid app works ok.

    As I am based in the UK the resposes to you may be delayed.

    Thanks for your help . . . Richard

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  • Wayne Luke
    replied
    What is the name of your app and a test user to login with?
    Attached Files

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  • Richy
    started a topic iPhone app users cannot upload photos

    iPhone app users cannot upload photos

    After upgrading recently to v4.1.11 and subsequently recompiling the iPhone and Android apps, we find that iPhone users cannot now upload photos using the app. This function works ok usingthe Android app.

    Theerror we get on the iPhone app is:

    “Youare not logged in or you do not have permission to access this facility”

    Weare logged in and the permissions are global within the forum. I havelogged on with the same user on both Android and iPhone, it works on the Android, not on the iPhone.

    We are due to launch the new forum early next week and move our 13,000 members over, so will need to fix this urgently as it's one of the positive points we are pushing.

    Any helpful advice welcome. Thanks . . .

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