Edit: everything working for me now with 1.1.3 (11/2/12) apart from a message oddity and the apps are excellent. The mobile style problem was sorted a few weeks ago. The post is therefore obsolete, although I still think was valid at the time posted. If anyone reading is thinking of buying the suite, I would now recommend it. A bargain.
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I was surprised to see the mobile suite still has pride of place on the front of vbulletin.com even though neither the mobile style nor the android app work well on vbulletin.com. They are in fact borderline unusable. This seems like a major own-goal and in no-one's interests.
So why is IB still selling it? Each suite sale must inevitably reflect extremely badly on IB and VB. Surely IB would be better ensuring a good reputation than securing an arguably illegitimate $200?
Most people on here accept that software is complex stuff and things can at times go badly wrong, but when they do the same people expect the problems to be handled in a reasonable way. In my opinion IB should take the following action:
- remove the marketing for the mobile suite
- put a freeze on mobile subscriptions
- send an apology email to customers and a promise of regular updates on progress
Heh presto, troubled waters calmed, fewer support requests, a big reduction in complaint threads (these simply cannot be good for business) and a reduced number of customers giving thoughtful looks at IPB powered sites.
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I was surprised to see the mobile suite still has pride of place on the front of vbulletin.com even though neither the mobile style nor the android app work well on vbulletin.com. They are in fact borderline unusable. This seems like a major own-goal and in no-one's interests.
So why is IB still selling it? Each suite sale must inevitably reflect extremely badly on IB and VB. Surely IB would be better ensuring a good reputation than securing an arguably illegitimate $200?
Most people on here accept that software is complex stuff and things can at times go badly wrong, but when they do the same people expect the problems to be handled in a reasonable way. In my opinion IB should take the following action:
- remove the marketing for the mobile suite
- put a freeze on mobile subscriptions
- send an apology email to customers and a promise of regular updates on progress
Heh presto, troubled waters calmed, fewer support requests, a big reduction in complaint threads (these simply cannot be good for business) and a reduced number of customers giving thoughtful looks at IPB powered sites.
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