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i reported a bug on july 24th with full error details -- no reply yet

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  • i reported a bug on july 24th with full error details -- no reply yet

    http://jira.vbulletin.com/browse/VBIV-12834


    i gave the exact details of the error. not sure why it's been almost a month and i didn't even get a reply to the bug report.

  • #2
    I dont think vBulletin 3.8.7 is supported any more but best to let staff answer to confirm

    Comment


    • #3
      they made the API to be compatible with 3.8.7. doubt i'll ever upgrade to the 4x. they recently had a SQL injection which would have left my site vulnerable to attack for a long time had i been using the latest version

      vb, why is it taking so long to get a reply to the bug i reported?

      Comment


      • #4
        The vB3 branch is only going to get security fixes.

        vBulletin 3.8.7 and vBulletin Blog 2.0.3 maintenance releases

        These 2 releases are the final releases for both vBulletin 3 and vBulletin Blog.
        Both products will still be eligible for patches for known Security Vulnerabilities until it is determined that there is insufficient usage of either product.

        Please don't PM or VM me for support - I only help out in the threads.
        vBulletin Manual & vBulletin 4.0 Code Documentation (API)
        Want help modifying your vbulletin forum? Head on over to vbulletin.org
        If I post CSS and you don't know where it goes, throw it into the additional.css template.

        W3Schools <- awesome site for html/css help

        Comment


        • #5
          this is a bug related to the mobile API it appears, not vb 3.8.7

          vbulletin is offering compatibility for mobile suite with vb 3.8.7

          lets get this fixed, its been almost a month

          why is everyone so focused on vb 3.8.7 here? notice that the error appears to be related to api.php which is part of the vbulletin mobile API.

          Code:
          Database error in vBulletin 3.8.7:
          Invalid SQL:
          SELECT user.avatarid, user.avatarrevision, avatarpath, NOT ISNULL(customavatar.userid) AS hascustom, customavatar.dateline,
          customavatar.width, customavatar.height, customavatar.width_thumb, customavatar.height_thumb
          FROM user AS user
          LEFT JOIN avatar AS avatar ON avatar.avatarid = user.avatarid
          LEFT JOIN customavatar AS customavatar ON customavatar.userid = user.userid
          WHERE user.userid =;
          MySQL Error : You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 6
          Error Number : 1064
          Request Date : Friday, August 19th 2011 @ 01:26:36 PM
          Error Date : Friday, August 19th 2011 @ 01:26:36 PM
          Script :/api.php?api_c=511&api_v=3&api_m=search_showresults&api_searchid=672991&api_sig=removed
          Referrer : 
          IP Address : removed
          Username : removed
          Classname : vB_Database
          MySQL Version :
          if you are going to offer a mobile suite product compatible with 3.8.7, fix the bugs related to it.

          you can't have it both ways. "we dont support vb 3.8.7 for non security issues" and "we release the mobile API to be compatible with vb 3.8.7". your logic is clearly lacking
          Last edited by m0rgulvale; Sat 20th Aug '11, 5:32pm.

          Comment


          • #6
            Do you allow users to have avatars? What version of the API Product are you running and which version for android and ios? (You didn't provide any of that info in the bug report which makes it hard to look into.)

            Please don't PM or VM me for support - I only help out in the threads.
            vBulletin Manual & vBulletin 4.0 Code Documentation (API)
            Want help modifying your vbulletin forum? Head on over to vbulletin.org
            If I post CSS and you don't know where it goes, throw it into the additional.css template.

            W3Schools <- awesome site for html/css help

            Comment


            • #7
              yes, i allow users to have avatars. i am using the latest 1.2.0. My users have the latest version of the android app and the apple app (1.1.2).

              can the developers please look at this now if they haven't already?

              is there a reason why nobody could at least reply to my message from almost a month ago to ask for more information? why am i the one doing all the work here? can you empathize here and see how any other person in my shoes, including you, would be frustrated with this?

              why is that vbulletin is so quick to put up the defense "we don't support that anymore"? what if I had not replied to this thread? did you even look at the error message originally and see it detailed api.php?

              again, i don't want to be negative. but it's hard not to when support is this bad from the QA team. who specifically works on that team, and why didn't they bother to reply ? is it typical for them to just ignore issues for such a long period?


              i'm taking my time to fill out a bug report (which users should be paid for their time fixing your problems that the QA team should be doing...), and vbulletin don't even reply.
              Last edited by m0rgulvale; Sat 20th Aug '11, 5:53pm.

              Comment


              • #8
                You have no third party addons what so ever?
                I moved your bug report to the proper project.

                You reported a vB3 Mobile API bug to the vB4 project tracker.

                Comment

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