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  • Cant Log In

    Here on vB on my iPhone with the mobile app

    Yes i am using the correct password and username, as i am here on my mac

    It just stays at the login page

    Have turned the app off, checked for updates and rebooted my iphone, still no joy
    Regards


  • #2
    I'm not having any problems logging into my forums ot vbulletin.com with the iPhone apps.

    Do you have any add-ons installed? That is the most likely cause of this problem.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment


    • #3
      Originally posted by Steve Machol View Post
      I'm not having any problems logging into my forums ot vbulletin.com with the iPhone apps.

      Do you have any add-ons installed? That is the most likely cause of this problem.
      I dont know Steve do you ?

      Its here i cannot log in with my iPhone on the vbulletin.com forums !

      And i just tried again, same issue. If i click Skip for now i get an error screen

      There appears to be a connection issue between your device and vbulletin, please try again.

      My mobiel signal is fine, the iPhone is on WiFi and my internet is fine ?
      Regards

      Comment


      • #4
        I am able to login on this forums with my iPhone and with the vBulletin app.
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment


        • #5
          It is possible that the login is broken after the HTTPS update - a new version of the client is pending the review and will be available ASAP.
          anders | vbulletin team | check out the new vbulletin facebook app
          Proudly vBulletin'ing since 2001
          Please be my friend!
          http://www.twitter.com/inetskunkworks
          vBulletin Performance Articles:
          Click here to read

          Comment


          • #6
            Well whatever it is my iPhone isnt having it, the only thing i havent done yet is uninstall and reinstall to the iPhone

            All other forums work (including some other vB ones with your app)

            Click image for larger version

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            Last edited by Anonymous999; Wed 15 Jun '11, 12:48pm. Reason: added photo
            Regards

            Comment


            • #7
              Originally posted by Anonymous999 View Post
              Well whatever it is my iPhone isnt having it, the only thing i havent done yet is uninstall and reinstall to the iPhone

              All other forums work (including some other vB ones with your app)
              Confirmed - as I've mentioned, there is a version update 1.1.2 arriving shortly (pending approval) that adds HTTPS support for the mobile apps. Thank you. Sorry for the inconvenience.
              anders | vbulletin team | check out the new vbulletin facebook app
              Proudly vBulletin'ing since 2001
              Please be my friend!
              http://www.twitter.com/inetskunkworks
              vBulletin Performance Articles:
              Click here to read

              Comment


              • #8
                Is that 1.1.2 of the mobile app ? I just did the apple app upload for a friend and they had 1.0.1 from memory ?
                Regards

                Comment


                • #9
                  That version is not available yet. As Anders said it will be available shortly.
                  Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                  Change CKEditor Colors to Match Style (for 4.1.4 and above)

                  Steve Machol Photography


                  Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                  Comment


                  • #10
                    I cannot view any threads all of a sudden on vb.com via your mobile app, it just keeps saying "Entity id is missing"

                    Comment


                    • #11
                      Originally posted by acwatts View Post
                      I cannot view any threads all of a sudden on vb.com via your mobile app, it just keeps saying "Entity id is missing"
                      Android or iPhone?
                      Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                      Change CKEditor Colors to Match Style (for 4.1.4 and above)

                      Steve Machol Photography


                      Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                      Comment


                      • #12
                        Originally posted by Steve Machol View Post
                        Android or iPhone?
                        Android.

                        Comment


                        • #13
                          Posting this from my Android phone. Works fine.
                          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                          Change CKEditor Colors to Match Style (for 4.1.4 and above)

                          Steve Machol Photography


                          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                          Comment


                          • #14
                            I have tried logging out but now cannot log back in again. Same problem as OP.

                            Comment


                            • #15
                              Sorry, I don't know what to tell you. I was able to access these forums and post just fine with the vB Android app.
                              Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                              Change CKEditor Colors to Match Style (for 4.1.4 and above)

                              Steve Machol Photography


                              Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                              Comment

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