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login not work // pwd reset.

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  • login not work // pwd reset.

    Okay, it i've transferred from mybb to vb 3.8, it appears users can't login with their old password, and on my old account the password reset won't send to the correct email on file..

    any suggestions?

  • #2
    If you run the email diagnostic under AdminCP > Maintenance > Diagnostics >

    Does the email arrive, or is there an error message? Also who is your webhost?

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    • #3
      Just ran it, no error appeared..
      Tech-hosts.

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      • #4
        And you didn't get the email?
        Can you try turning on the -f option in the email settings? If its on, try turning off and resend.

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