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  • Members are banned

    After the import, my members try to receive their password via the "Forgot Password" feature but when they try to login, they get an error saying their banned. These users shouldn't be banned because their not banned on my phpBB3 board.

    How do I fix this?
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  • #2
    Have you checked the Usergroup's settings and ensured the 'Is a Banned Group' is set to No?
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    • #3
      i just saw that....

      why did it create custom usergroups instead of merging into the existing vbulletin ones? is there way to clone the settings from one usergroup (vbulletin defaults) to the "new" custom usergroups (created during the import)?
      PlanetSteelers.com - Pittsburgh Steelers News, Blog, and Fan Site.
      SteelersApparel.com - Steelers Gear and Fan Shop
      PittsburghSteelersForum.com - Pittsburgh Steelers Forum, Message Board & Chat

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