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  • Importing vb 3.5 > 3.8.1 and nothing happens

    Hello,

    I'm running into a new problem, I'm importing a 3.5 RC forum to the latest vB and on the import page, I click "Check and update database" and nothing happens.
    The green status bar goes like it's going to work, but the screen doesn't change and I don't get a failed or successful module.
    No error, no nothing..

    Any ideas?

    Thanks as always for the help.
    -- Web Developer for hire
    ---Online Marketing Tools and Articles

  • #2
    You're not doing this instead of upgrading are you?

    I would start by reuploading the Impex files and double-checking the target and source info in ImpExConfig.php.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment


    • #3
      Actually, I just upgraded the forum as well, that went great as far as I can tell.
      It was running 3.6.8

      thx, I'll try to reupload the files, I had double checked the imprex_config before making the thread.

      Thanks

      *just uploading the files again and still nothing*
      Last edited by Loco.M; Wed 18 Mar '09, 5:20pm.
      -- Web Developer for hire
      ---Online Marketing Tools and Articles

      Comment


      • #4
        Anymore ideas on this one?
        I've double and triple checked teh config file, it's correct
        I can login to the myphpadmin
        I've even downloaded impex again, thinking I might of had a currupt zip.

        Thanks for the help
        -- Web Developer for hire
        ---Online Marketing Tools and Articles

        Comment


        • #5
          Fill out a support ticket at:

          http://members.vbulletin.com/members...ontactform.php

          Please include a complete description of the problem and be sure to include the login info to your Admin CP, phpMyAdmin and FTP in the 'Sensitive Data' field.
          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
          Change CKEditor Colors to Match Style (for 4.1.4 and above)

          Steve Machol Photography


          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


          Comment


          • #6
            If you have shell access you can try going to /var/logs/httpd/ and tail -f error_log and run impex and see if nay error notices show up.

            if its not in httpd/ because you might have different dir, try locate error_log and find the right one.

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            • #7
              Thx Steve, is it going to matter if the license isn't in my name? Will I still be able to get support for him?

              Thanks Floris, I don't think he has shell access, I was trying to look up what -f error was, from the help you gave me on twitter.

              I'll check it again, now that I know what I'm looking for.

              Thanks again everyone, great support
              -- Web Developer for hire
              ---Online Marketing Tools and Articles

              Comment


              • #8
                You will only be able to get support if you create a ticket from within the account for that license.
                Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                Change CKEditor Colors to Match Style (for 4.1.4 and above)

                Steve Machol Photography


                Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                Comment


                • #9
                  Originally posted by Steve Machol View Post
                  You will only be able to get support if you create a ticket from within the account for that license.
                  ok, I can do that.
                  thx

                  Submitted
                  Ticketid: 902509
                  Last edited by Loco.M; Thu 19 Mar '09, 1:15pm.
                  -- Web Developer for hire
                  ---Online Marketing Tools and Articles

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