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  • Steve Machol
    replied
    Fill out a support ticket at:

    http://members.vbulletin.com/members...ontactform.php

    Please include a complete description of the problem and be sure to include the login info to your Admin CP, phpMyAdmin and FTP in the 'Sensitive Data' field.

    Leave a comment:


  • .::GuNnE®::.™
    replied
    I get exactly the same problem.

    Did everything twice,created usergroups,bla bla bla.....still get banned message

    Leave a comment:


  • Steve Machol
    replied
    That is not possible. Did you delete the imported usergroups? Did you check the usergroup permissions and make sure those are not banned groups?

    Leave a comment:


  • Davros
    replied
    I've followed the instructions to the letter several times. Yet my members still get banned?

    Leave a comment:


  • Steve Machol
    replied
    They can't get the 'banned' message if you followed all those instructions. Please go through them again.

    Leave a comment:


  • Davros
    replied
    Hi thanks for the reply Steve, I've followed these steps already

    Leave a comment:


  • Steve Machol
    replied
    Note: Using Impex for this purpose is not supported.

    Try following the 'After the Import' instructions here:

    http://www.vbulletin.com/docs/html/impex_cleanup

    Leave a comment:


  • Davros
    started a topic Impex problems

    Impex problems

    Basically I've screwed my board VB3.8.0 using mods and bad template edits. The problem is with my database, as I've deleted everything off the FTP and done a fresh install, but the forum continues to function incorrectly.

    So I created a forum folder in the root of my FTP And installed VB3.8.1 then used Impex to import my members, threads & posts. All went as I expected, apart from a few Sub forums got thrown into the Index page. Not a problem. I just moved the sub forums back into the parent forums. I recreated all my Usergroups and used SQL queries to mass move members from the Impex Usergroups to my desired Usergroups.

    Now I get some members in to test the forums functionality and to my surprise they get a banned message.

    I've checked the permission over and over and nobody should be showing as banned.

    One thing I have noticed is all members have at least 2 User Ranks which they do not have on the original forum.

    I also noticed when associating user ID's I got a failed message. When selecting the Database to import, I used the vb3 option.

    I'm pulling my hair out with this any advice would be really appreciated.

    Thanks in advance.
    Last edited by Davros; Fri 13 Feb '09, 12:18am.
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