Trouble Installing

[SpankMe]

Not yet. We're still working on it.

[SpankMe]

I've fixed the problem. The apache error log was getting:

facebook error: FacebookApiException::__set_state(array(
   'result' => 
  array (
    'error_code' => 77,
    'er
ror' => 
    array (
      'message' => 'error setting certificate verify locations:
  CAfile: /etc/ssl/certs/ca-certificates.crt
  CApath: none
',
      'type' => 'CurlEx
ception',
    ),
  ),

so I created a link to my SSL cert called ca-certificates.crt and it no longer refreshes. So were does the vB FB code get the cert file name ca-certificates.crt from?

Now I have another problem. DISCOVER and EXPLORE tabs say "Nothing to display" and when I click on FORUMS, apache gets a Segmentation fault. It never ends.

[TandyServices]

Well I bought another lic and installed it on a different site. Same host and same set up.. Only differents is that there are no mods. The New one works with no problems.. So now I need to find out what mods have a conflict with FB and IE..

[the1]

I have hardly any mods on my site so it may not be a mod issue

[the1]

So is there any solution to this problem on vBs end?

[the1]

bump

[the1]

After reading some of the new feedback in the feedback forward I was starting to think vB was once again heading in the right direction. It would be marvelous to receive some further correspondence

[Kyle Furlong]

After reading some of the new feedback in the feedback forward I was starting to think vB was once again heading in the right direction. It would be marvelous to receive some further correspondence

We can't help you specifically if you don't open a support ticket. If you still don't want to share your personal info with our support staff, you can always hope that our next release fixes your specific issue, although that's not likely if its a configuration issue.

[the1]

We can't help you specifically if you don't open a support ticket. If you still don't want to share your personal info with our support staff, you can always hope that our next release fixes your specific issue, although that's not likely if its a configuration issue.

Okay thank you for your reply Kyle, I will set up a support ticket shortly

[the1]

Okay, I have tried installing the new version of the App however I am getting the same problem.

How do I open a ticket and what information do I need to provide?

[Yves Rigaud]

How do I open a ticket and what information do I need to provide?

Go to your Members Area and you will have links on the left to create a new ticket.

[the1]

I have never logged in to my phpMyAdmin other than through my cPanel.

Should I include my cPanel information in the sensitive information field?

[Yves Rigaud]

You could add them. vB staff knows how cPanel works and can go to your phpMyAdmin install easily via cPanel.

[the1]

Okay, I have filed a support ticket.

[the1]

I filed a support ticket on the 18th... Is it usual to not receive a reply almost 5 days later?