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  • Shared host says my vbulletin is sending out spam

    My shared host company has suspended my account saying my vbulletin 4.1.2 is sending out spam. Last week I had the 1114 php error, which I thought we fixed, by truncating table session and changing email password and signing up with cloudflare. Here is the error message: Any ideas why spam emails are being sent and if there's anything I can do?


    1iS8an-000203-B8-H
    belizean 1395 991
    [email protected]****.com
    1572997833 0
    -received_time_usec .345400
    -ident beli****
    -received_protocol local
    -body_linecount 19
    -max_received_linelength 369
    -auth_id beli****
    -auth_sender beli****@cloud413.unlimitedwebhosting.co.uk
    -allow_unqualified_recipient
    -allow_unqualified_sender
    -local
    -sender_set_untrusted
    XX
    1
    [email protected]****.com

    201P Received: from beliz*** by cloud413.unlimitedwebhosting.co.uk with local (E xim 4.92)
    (envelope-from [email protected]***.com)
    id 1iS8an-000203-B8
    for [email protected]****.com; Tue, 05 Nov 2019 23:50:33 +0000
    023T To: [email protected]****.com
    035 Subject: vBulletin Database Error!
    089 X-PHP-Script: www.beliz****.com/forums/archive/index.php for 59.53.46.204, 172.69.34.229
    095 X-PHP-Filename: /home/beliz***/public_html/forums/archive/index.php REMOTE_ ADDR: 172.69.34.229
    048F From: "[email protected]****.com" [email protected]****.com
    027* Sender: [email protected]****.com
    032* Return-Path: [email protected]****.com
    060I Message-ID: [email protected]****.com
    018 MIME-Version: 1.0
    042 Content-Type: text/plain; charset="UTF-8"
    032 Content-Transfer-Encoding: 8bit
    014 X-Priority: 3
    033 X-Mailer: vBulletin Mail via PHP
    038 Date: Tue, 05 Nov 2019 23:50:33 +0000

  • #2
    Does your hosting account include cPanel?
    Psychlinks Mental Health Support Forum
    Local Search Forum

    Comment


    • #3
      Yes I have cpanel

      Comment


      • #4
        The above email is being sent from your domain to your email address with a legitimate issue about your web site. This isn't spam.

        A vBulletin site can sent a lot of emails. Especially one with a database error like the one above. Volume of emails does not make something spam. Fix the database error. Switch to SMTP under Settings -> Options -> Email Settings and carry on. If your hosting provider continues to have problems with your site, find a new provider.
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud demonstration site.
        vBulletin 5 API - Full / Mobile
        Vote for your favorite feature requests and the bugs you want to see fixed.

        Comment


        • #5
          Originally posted by blacksurfer View Post
          Yes I have cpanel
          In addition to what Wayne said above, go to cPanel >> Email >> Email deliverability and make sure you have valid entries for DKIM, SPF, and reverse DNS (PTR).

          Then start looking for a new host.
          Psychlinks Mental Health Support Forum
          Local Search Forum

          Comment


          • #6
            I would suggest you check the firewall report to see if there is any DDos attack against the forums. In my case, I noticed, by reading the firewall trail report, hundreds of failed DDos attacks on my website. As a precaution, it is a good idea to activate human verification with the Contact Us option, if you have not done that already.

            Comment


            • #7
              Thanks all! I had to delete the forum. I will upgrade and try again....sigh.

              Comment


              • #8
                It is most likely that the database error could have been resolved if we had known what it is.
                Translations provided by Google.

                Wayne Luke
                The Rabid Badger - a vBulletin Cloud demonstration site.
                vBulletin 5 API - Full / Mobile
                Vote for your favorite feature requests and the bugs you want to see fixed.

                Comment

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