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VB 4.2.4, editing messages, sometimes comes up blank

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  • VB 4.2.4, editing messages, sometimes comes up blank

    Occasionally, trying to edit an existing message results in a blank message appearing in the GUI editor. I can't see any pattern to it. VB 4.2.4.

  • #2
    I know this is a useless bug report but its all I know. What can I do to provide additional input?


    • #3
      Blank pages are typically PHP errors. You would have to look at your PHP Error log to see what the error is.
      Translations provided by Google.

      Wayne Luke
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      • #4
        OK, I will do this. I also plan to update from 4.2.4 to 4.2.5. I've held off because upgrades are so painful. The last one cost me three days, and I have no extensions just some themes. I can never remember what revert vs merge vs ?? is and other errors. Fortunately no problems with the database :-) I will let you know here. I can see the failure is in the HTML (opening the Chrome devtools) so I think it's not going to be PHP but I will definitely check that first. I have customer tickets to take care of first though ha ha.


        • #5
          I would also look into mod_security, or any similar server security software. If the rules are too aggressive you will sometimes see this behaviour.

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          • #6
            I'm sorry for this very delayed reply.. it was mod_security!


            widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.