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2Checkout not giving "access" to paid subscriptions

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  • [Forum] 2Checkout not giving "access" to paid subscriptions

    2Checkout is not giving users instant paid access to their subscriptions like Paypal is. It passes API check and works just fine otherwise. When I get a receipt, I have to go in manually to give the person a paid subscription. Help?
    Paula

  • #2
    Anyone please?
    Paula

    Comment


    • #3
      Is there a hook I'm supposed to add or something? Paypal works fine, but not 2checkout.
      Paula

      Comment


      • #4
        I have never used 2checkout so I can't offer any advice.

        However, I note that there are two fields that need entries:
        1. 2Checkout Vendor ID Number
        2. 2Checkout Secret Word
        Once those are correct, make sure that Active is set to Yes and that Supports Recurring Payments now says Yes.

        Then double-check all the settings at AdminCP >> Paid Subscriptions >> Subscription Manager.
        Psychlinks Web Services Affordable Web Design & Site Management
        Specializing in Small Businesses and vBulletin/Xenforo Forums

        Comment


        • #5
          That was done the first time around Still doesn't work. Payment goes thru, no problem, but no access is give to the paid subscriber.

          Everything works right if they use Paypal.
          Paula

          Comment


          • #6
            Did 2CheckOut change their API or something? Is the callback correct? What do the transaction logs look like on the vBulletin side?

            I can say that the coding for this in vBulletin hasn't changed in almost a decade.
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud demonstration site.
            vBulletin 5 API - Full / Mobile
            Vote for your favorite feature requests and the bugs you want to see fixed.

            Comment


            • #7
              I don't know if they changed API? Stats show on log for Paypal but nothing for 2checkout. It passes the API.
              Attached Files
              Paula

              Comment


              • #8
                That test only makes sure you can connect to the payment provider. It doesn't tell you whether a transaction will be successful or not.

                What are the entries in the transaction log within your AdminCP?

                Paid Subscriptions -> Transaction Log
                Translations provided by Google.

                Wayne Luke
                The Rabid Badger - a vBulletin Cloud demonstration site.
                vBulletin 5 API - Full / Mobile
                Vote for your favorite feature requests and the bugs you want to see fixed.

                Comment


                • #9
                  Interesting. The log only shows Paypal transactions, not 2Checkout. I sent them an email (to tech department) with screen caps a few days ago, but no response yet.
                  Paula

                  Comment


                  • #10
                    Here is what I got back from 2Checkout Tech Support. Can you tell me what I need to do on my side?

                    Hello,
                    I hope my email finds you well.
                    Integration with Vbulletin is not tested and documented by us, however while verifying on their side I was able to find the integration settings provided by them:
                    https://www.vbulletin.com/docs/html/...tapi_2checkout
                    The return path after sale used to pass the information to Vbulletin is incorrectly set.
                    You will need to access Site management and set the "Direct Return" to "Header Redirect".
                    The registered URL has to have the following format: http://www.yourforum.com/payment_gat...thod=2checkout, however please contact Vbulletin to verify if http://www.yourforum.com needs to be replaced with your domain URL https://yourforum.com
                    Please feel free to contact us if you need any additional information.
                    Paula

                    Comment


                    • #11
                      i have same issue with ccbill

                      Comment


                      • #12
                        Was anyone able to make out the above email that the 2Checkout Tech team sent me?
                        Paula

                        Comment


                        • #13
                          You will need to access Site management and set the "Direct Return" to "Header Redirect".
                          Is this a setting on the 2Checkout site? There is no way to set this in vBulletin.
                          Translations provided by Google.

                          Wayne Luke
                          The Rabid Badger - a vBulletin Cloud demonstration site.
                          vBulletin 5 API - Full / Mobile
                          Vote for your favorite feature requests and the bugs you want to see fixed.

                          Comment


                          • #14
                            Originally posted by Wayne Luke View Post

                            Is this a setting on the 2Checkout site? There is no way to set this in vBulletin.
                            Yes and it's on the correct setting. The transaction goes through fine. I get paid, but the buyer doesn't get the subscription. Really embarrassing. I have to auto-check everyday.

                            Many folks wanted an alternative to Paypal, so I chose this since one did not need an account and it was already listed as a default.

                            I'm not sure the comment the tech team made below would have anything to do with it?

                            please contact Vbulletin to verify if http://www.yourforum.com needs to be replaced with your domain URL https://yourforum.com


                            Paula

                            Comment


                            • #15
                              Are you running HTTPS? If so, then you need to update your URL everywhere it is used. If you're not using HTTPS then you don't need to change anything.
                              Translations provided by Google.

                              Wayne Luke
                              The Rabid Badger - a vBulletin Cloud demonstration site.
                              vBulletin 5 API - Full / Mobile
                              Vote for your favorite feature requests and the bugs you want to see fixed.

                              Comment

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