Announcement

Collapse
No announcement yet.

Logging In and Out Problems

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • #16
    You have caching going on there, as mentioned earlier.

    Who are you hosted with?

    Tell them they need to disable Varnish, or whatever content caching they have going on.
    MARK.B | vBULLETIN SUPPORT

    TalkNewsUK - My vBulletin 5.6.3 Demo
    AdminAmmo - My Cloud Demo

    Comment


    • #17
      Some members are complaining about posts, typical complaint:
      ***********
      i am having a message display problem. i'll use the "New Posts" function. the subject list will say that the thread has, say 6 posts in it. i'll click on the thread and only two posts will be displayed.

      even though *i* have replied to the thread previously, it won't show the reply i've already made.

      it's a weird one.
      ***********

      Comment


      • #18
        It's server-side content caching. That's all there is to it.

        vBulletin has no ability to make a server behave like that.
        MARK.B | vBULLETIN SUPPORT

        TalkNewsUK - My vBulletin 5.6.3 Demo
        AdminAmmo - My Cloud Demo

        Comment


        • #19
          The server host responds with:

          Thanks for the additional information you provided. Yes, the pages shows that the user is still logged in after clicking on "Home" or "What's new", but when you click on any post, or "My Profile" you will be asked for login details. It is a normal behaviour of Vbulletin, I saw it many times before and it questioned me too, but since the forum do not allow any actions until you enter login details, there are no security threats. I'd rather call it a strange behaviour of the script.

          As for the caching, there is no any cache turned on for your account on the server side.


          I have uploaded a video ( my first screen capture ) here: https://youtu.be/iIv3_4qAwwM

          My host is Glowhost.

          Thanks,

          Comment


          • #20
            Originally posted by rcull View Post
            The server host responds with:

            Thanks for the additional information you provided. Yes, the pages shows that the user is still logged in after clicking on "Home" or "What's new", but when you click on any post, or "My Profile" you will be asked for login details. It is a normal behaviour of Vbulletin, I saw it many times before and it questioned me too, but since the forum do not allow any actions until you enter login details, there are no security threats. I'd rather call it a strange behaviour of the script.

            As for the caching, there is no any cache turned on for your account on the server side.


            I have uploaded a video ( my first screen capture ) here: https://youtu.be/iIv3_4qAwwM

            My host is Glowhost.

            Thanks,
            Your host doesn't know what they are talking about, they have no idea how vBulletin works.

            Upon receiving a worthless reply like that, the best advice I can offer you is to find a new host, ideally one that has actually used the product you want to host with them.
            MARK.B | vBULLETIN SUPPORT

            TalkNewsUK - My vBulletin 5.6.3 Demo
            AdminAmmo - My Cloud Demo

            Comment


            • #21
              Originally posted by Host View Post
              It is a normal behaviour of Vbulletin, I saw it many times before and it questioned me too, but since the forum do not allow any actions until you enter login details, there are no security threats. I'd rather call it a strange behaviour of the script.
              Seriously, they actually said that ?

              Its complete garbage.


              Originally posted by rcull View Post
              My host is Glowhost.
              Do yourself a favour, find a new one.
              Baby, I was born this way

              Comment


              • #22
                The concern I have for it being a server problem is that I have another vbulletin on the same server and it is OK.

                I am wondering if the problem could be associated with the https which was only recently added. That also goes with some of the "logging in url" suggestions made earlier which I would have thought are adequately addressed in the .htaccess files and settings (or, at least up to this point I haven't been able to find any other potential problem locations).

                Thanks

                Comment


                • #23
                  Switching to HTTPS shouldn't cause this problem unless your hosting provider is using some sort of caching or reverse proxy on HTTPS. vBulletin doesn't actually know anything about HTTPS. We have you update the URL so the system builds links properly. Not because it changes how vBulletin works. As far as the Web App is concerned there is no difference between HTTP and HTTPS. By the time vBulletin gets any data from the web server, it is already decrypted. It also feeds unencrypted data to the web server for encryption.

                  vBulletin tracks users by their IP address and a session ID. If the web server sends the same IP for every user then it can get confused and pair it with the wrong session ID. This happens with server-side caching and reverse proxies that change the remote IP address. For displaying topics, there is no caching on this built into vBulletin 4. Threads are rendered when asked for. The only thing that can override this is server-side caching.
                  Translations provided by Google.

                  Wayne Luke
                  The Rabid Badger - a vBulletin Cloud demonstration site.
                  vBulletin 5 API

                  Comment


                  • #24
                    It seems that the problem is in "Settings", "Site Name/URL/Contact Details". I had set the "Forum URL", correctly, but farther down the page, I had the "Homepage URL" set as though it was the site's homepage where it probably should have been the same as the Forum URL. I don't know why I had not noticed a problem before the https: change, but it did not seem to be a problem that was reported.

                    Anyway I hope it still seems to work tomorrow!

                    Thanks for your attention and help!

                    Comment


                    • #25
                      Homepage URL only affects a link in the footer and has no effect on logging in.
                      MARK.B | vBULLETIN SUPPORT

                      TalkNewsUK - My vBulletin 5.6.3 Demo
                      AdminAmmo - My Cloud Demo

                      Comment


                      • #26
                        That was a change I was told about by Glowhost, and experimenting with it, I see that. They made other changes too, but at least something they did seemed to fix the logging problem. Would have liked to know what it was...

                        Thanks for your help!

                        Comment


                        • #27
                          My users have also reported logging problems but not to the extend mentioned above. When they visit the forum index they are logged out. If they click on What's New they are all of a sudden logged in.

                          Any ideas what could be causing this? Happens in all browsers for a large percentage of users.
                          Danny
                          My Site ---->www.montrealracing.com

                          Comment


                          • #28
                            Originally posted by DannyITR View Post
                            My users have also reported logging problems but not to the extend mentioned above. When they visit the forum index they are logged out. If they click on What's New they are all of a sudden logged in.

                            Any ideas what could be causing this? Happens in all browsers for a large percentage of users.
                            Again this is server side content caching. Ask your host about Varnish or similar. Nothing in vBulletin can cause this behaviour.
                            MARK.B | vBULLETIN SUPPORT

                            TalkNewsUK - My vBulletin 5.6.3 Demo
                            AdminAmmo - My Cloud Demo

                            Comment


                            • #29
                              Originally posted by DannyITR View Post
                              My users have also reported logging problems but not to the extend mentioned above. When they visit the forum index they are logged out. If they click on What's New they are all of a sudden logged in.
                              If they visit your site at http://domain.com and you have http://www.domain.com set as your domain, this behavior is common in modern browsers. You should have a redirect that ensures that users end up at the proper domain.

                              Translations provided by Google.

                              Wayne Luke
                              The Rabid Badger - a vBulletin Cloud demonstration site.
                              vBulletin 5 API

                              Comment


                              • #30
                                I wish I could help, but other than it was solved, my host has not revealed the solution. If you host solves it and reveals the solution, it would be good to have it posted because it may be a growing problem. My host is GlowHost.

                                Comment

                                widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
                                Working...
                                X