Announcement

Collapse
No announcement yet.

An error

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • [Forum] An error

    When I try to install/upgrade the forum I get this error:



    How to fix?

  • #2
    Wrong version of php.

    What version of vBulletin are trying to upgrade to?
    What version of php is on the server?
    MARK.B | vBULLETIN SUPPORT

    TalkNewsUK - My vBulletin 5.6.3 Demo
    AdminAmmo - My Cloud Demo

    Comment


    • #3
      Originally posted by Mark.B View Post
      Wrong version of php.

      What version of vBulletin are trying to upgrade to?
      What version of php is on the server?
      I'm trying to upgrade from 4.2.3 to 4.2.4
      php version 5.4.45

      Comment


      • #4
        You need to upgrade php to 5.6 ideally. 5.5 will work, but 5.4 will not.
        MARK.B | vBULLETIN SUPPORT

        TalkNewsUK - My vBulletin 5.6.3 Demo
        AdminAmmo - My Cloud Demo

        Comment


        • #5
          Originally posted by Mark.B View Post
          You need to upgrade php to 5.6 ideally. 5.5 will work, but 5.4 will not.
          Thanks I just changed php version from cpanel and it worked.
          Last edited by basilx; Sat 11 Mar '17, 4:55am.

          Comment


          • #6
            Originally posted by basilx View Post

            How to do that?
            If I couldn't how to just retreat this step and get back to 4.2.3?
            Your hosts would normally upgrade php for you.

            Failing that, just download a copy of the 4.2.3 files and upload them to the server, overwriting the 4.2.4 ones. Since the upgrade script hasn't run, no database changes will have been made so you'll be ok.
            MARK.B | vBULLETIN SUPPORT

            TalkNewsUK - My vBulletin 5.6.3 Demo
            AdminAmmo - My Cloud Demo

            Comment


            • #7
              Originally posted by Mark.B View Post

              Your hosts would normally upgrade php for you.

              Failing that, just download a copy of the 4.2.3 files and upload them to the server, overwriting the 4.2.4 ones. Since the upgrade script hasn't run, no database changes will have been made so you'll be ok.
              I get this error while upgrading :s

              Code:
              Unexpected Text:  
               <?xml version="1.0" encoding="windows-1252"?> <upgrade> 	<apperror type="PHP_TRIGGER_ERROR"><![CDATA[<p>An error has occurred. Please contact vBulletin Support for assistance.</p><p>Module: vbblog, Step 1 Error.</p><p>Mismatch between product version <strong>4.2.3</strong> and vBulletin version <strong>4.2.4</strong><br /><br />Were all of the files for this release uploaded?</p>]]></apperror> 	<status>Status: Processing Blog, Step 1 of 18</status> 	<longversion>vbblog</longversion> 	<version>vbblog</version> 	<nextstep>1</nextstep> 	<upgradenotice><![CDATA[<strong>Processing Blog</strong>]]></upgradenotice> </upgrade>

              Comment


              • #8
                If you're already on 4.2.3 then you don't need to run the upgrade script again, just put the 4.2.3 files up.

                If however the upgrade script had run, then you will need to get your host to upgrade php to at least 5.5.
                MARK.B | vBULLETIN SUPPORT

                TalkNewsUK - My vBulletin 5.6.3 Demo
                AdminAmmo - My Cloud Demo

                Comment


                • #9
                  Originally posted by Mark.B View Post
                  If you're already on 4.2.3 then you don't need to run the upgrade script again, just put the 4.2.3 files up.

                  If however the upgrade script had run, then you will need to get your host to upgrade php to at least 5.5.
                  I changed the php version to 5.6 but I get error when I begin upgrade, I already uploaded 4.2.4 files to the file manager.

                  Comment


                  • #10
                    Please update the site URL in your license, so that it shows the correct location of your forum.
                    Then, please raise a support ticket, including ftp access and an admincp login with full permissions.
                    You can raise a ticket here: http://www.vbulletin.com/go/techsupport, or by emailing [email protected] from your licensed email address.
                    MARK.B | vBULLETIN SUPPORT

                    TalkNewsUK - My vBulletin 5.6.3 Demo
                    AdminAmmo - My Cloud Demo

                    Comment


                    • #11
                      Originally posted by Mark.B View Post
                      Please update the site URL in your license, so that it shows the correct location of your forum.
                      Then, please raise a support ticket, including ftp access and an admincp login with full permissions.
                      You can raise a ticket here: http://www.vbulletin.com/go/techsupport, or by emailing [email protected] from your licensed email address.
                      I have done this can you check the ticket?

                      Comment


                      • #12
                        I'm looking at this now.
                        MARK.B | vBULLETIN SUPPORT

                        TalkNewsUK - My vBulletin 5.6.3 Demo
                        AdminAmmo - My Cloud Demo

                        Comment


                        • #13
                          Can you please not delete the files I just uploaded?

                          We cannot both work on this at the same time.

                          Please leave the site alone until I report back.
                          MARK.B | vBULLETIN SUPPORT

                          TalkNewsUK - My vBulletin 5.6.3 Demo
                          AdminAmmo - My Cloud Demo

                          Comment


                          • #14
                            I can't help any further because you've deleted the files I just uploaded and now the server won't let me back in as it won't allow two simultaneous connections.

                            Please let me know when you are able to let me work on the site.
                            MARK.B | vBULLETIN SUPPORT

                            TalkNewsUK - My vBulletin 5.6.3 Demo
                            AdminAmmo - My Cloud Demo

                            Comment


                            • #15
                              Originally posted by Mark.B View Post
                              I can't help any further because you've deleted the files I just uploaded and now the server won't let me back in as it won't allow two simultaneous connections.

                              Please let me know when you are able to let me work on the site.
                              Alright sorry I will leave it and wait you to tell me you are done here.

                              Comment

                              Related Topics

                              Collapse

                              Working...
                              X