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  • Trevor Hannant
    replied
    Please fill out a support ticket for my attention at:

    http://members.vbulletin.com/members...ontactform.php

    Please include a complete description of the problem and be sure to include the login info to your Admin CP, phpMyAdmin and FTP in the 'Sensitive Data' field.

    Leave a comment:


  • PedroMA
    replied
    Originally posted by Trevor Hannant View Post
    If you switch to the default vB4 style, do you have the same issue?
    Yes, the same issue (you can see the attach files). Appears like a problem or misconfiguration for unlogged users Click image for larger version

Name:	Captura de pantalla 2016-12-14 a las 12.23.45.jpg
Views:	29
Size:	147.8 KB
ID:	4361378Click image for larger version

Name:	Captura de pantalla 2016-12-14 a las 12.22.58.jpg
Views:	12
Size:	142.4 KB
ID:	4361379 .

    Leave a comment:


  • Trevor Hannant
    replied
    If you switch to the default vB4 style, do you have the same issue?

    Leave a comment:


  • PedroMA
    replied
    Finally I payed for brand free. I still have this problem. It is happen in all themes, appear like a permissions problem, but I don't find where is the solution.

    Leave a comment:


  • Trevor Hannant
    replied
    Remove the copyright and we certainly WON'T help you as you'll be in breach of the license agreement.

    Have you actually considered opening a ticket? Support tickets are our priority support channel so they come first - if we're busy working on tickets, upgrading customer's sites (who've paid for our upgrade service) etc then we will be a little slower getting back to you in here.

    Plus "mud-slinging" in our direction doesn't really help does it? Do you help people who have that attitude towards you? Yet here we are still responding to you WHEN WE'RE ABLE TO.

    Regarding your issue, have you got the same problem if you're viewing your site in the default vBulletin 4 style?

    Leave a comment:


  • PedroMA
    replied
    I will remove the signature in my website with "powerede by vbulletin". Is the same, I haven't support... I pay for a product and I make a free publicity for you with any support? No, no, you live in other time, living in the past. This is the end of free publicity for vbulletin in my site

    Leave a comment:


  • PedroMA
    replied
    Originally posted by Paul M View Post
    So do you think anyone is going to want to help you now ?
    For my is the same ... I have no help in any case ... I think that is your work, I'm not your friend, I'm your client. I'm not a forum user, I'm a client with problems with products. You do not want to help us really, and all are excuses. There are many people upset with this helpdesk. Very bad.

    Leave a comment:


  • Paul M
    replied
    So do you think anyone is going to want to help you now ?

    Leave a comment:


  • PedroMA
    replied
    ¿? You allready have the screen shots... Guys, Has anyone solved a problem in this forum? It is the worst help service that I have used in my life. I have more than 5 or 6 threads and none solved!

    Leave a comment:


  • PedroMA
    replied
    Originally posted by Mark.B View Post
    Do you have a screenshot of the area you're referring to please?
    Hi,

    in the attach you can see that, If I logged in, I can view the CMS article update information (actualizado hace 3 horas) if I am not logged in, I can't view de article update information (second attach).

    Click image for larger version

Name:	Captura de pantalla 2016-11-12 a las 1.23.55.jpg
Views:	12
Size:	324.2 KB
ID:	4359089









    if I am not logged in, I can't view de article update information, only can view de publish date. Click image for larger version  Name:	Captura de pantalla 2016-11-12 a las 1.26.46.jpg Views:	1 Size:	326.0 KB ID:	4359046



    Attached Files
    Last edited by PedroMA; Sat 12 Nov '16, 11:06am.

    Leave a comment:


  • Mark.B
    replied
    Do you have a screenshot of the area you're referring to please?

    Leave a comment:


  • PedroMA
    started a topic [CMS] Show article update date to visiting users

    Show article update date to visiting users

    Hi,

    I'm trying to find the option for make this possible, but I can't find it. Only register users can view the update article date. Does anyone know where I can give permissions for visitings users group?

    Thank and regards.
    Pedro.
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