Sporadic emails

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  • Pagemaster
    Member
    • May 2004
    • 36

    Sporadic emails

    Many users and moderators are complaining about not receiving post notifications on thread updates. How can we try to narrow down where the problem is coming from?

    We are on 4.2.1
    Mailqueue: no
    cron based: yes
    emails per batch: 10
    email send delay: noneen
    able f parameter: no

  • Lynne
    Former vBulletin Support
    • Oct 2004
    • 26255

    #2
    On the front page of your admincp, does it say there are any emails in the queue?

    Please don't PM or VM me for support - I only help out in the threads.
    vBulletin Manual & vBulletin 4.0 Code Documentation (API)
    Want help modifying your vbulletin forum? Head on over to vbulletin.org
    If I post CSS and you don't know where it goes, throw it into the additional.css template.

    W3Schools <- awesome site for html/css help

    Comment

    • Pagemaster
      Member
      • May 2004
      • 36

      #3
      Yes, It is usually between 0 to 10

      Comment

      • Pagemaster
        Member
        • May 2004
        • 36

        #4
        Anyone with any thoughts on this?

        Comment

        • Paul M
          Former Lead Developer
          vB.Com & vB.Org
          • Sep 2004
          • 9886

          #5
          Originally posted by Pagemaster
          Mailqueue: no
          cron based: yes
          emails per batch: 10
          email send delay: noneen
          able f parameter: no
          You need to set that to yes in order for the cron and batch based system to work.
          Baby, I was born this way

          Comment

          • Pagemaster
            Member
            • May 2004
            • 36

            #6
            Ive identified some forum users willing to help test the problem, people that are not receiving the automated emails from the forum, but receive them fine when I directly email them. I made the changes and still no emails. Whats the next step?

            Comment

            • Lynne
              Former vBulletin Support
              • Oct 2004
              • 26255

              #7
              Does it now say there are 0 emails in the queue?

              Have you checked your server maillogs to make sure the emails aren't being bounced for some reason?

              Please don't PM or VM me for support - I only help out in the threads.
              vBulletin Manual & vBulletin 4.0 Code Documentation (API)
              Want help modifying your vbulletin forum? Head on over to vbulletin.org
              If I post CSS and you don't know where it goes, throw it into the additional.css template.

              W3Schools <- awesome site for html/css help

              Comment

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