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Admin and I cannot log in to my forum.

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  • [Forum] Admin and I cannot log in to my forum.

    1. Forgot your password click here
    2. enter email address
    3. Random question Please type the word XXXXXXXXXXXX without spaces in the box below
    4. click request username/password now
    5. Your username and password details to reset have been sent to you.
    You have requested to reset your password on because you have forgotten your password. If you did not request this, please ignore it. It will expire and become useless in 24 hours time.

    To reset your password, please visit the following page:

    When you visit that page, your password will be reset, and the new password will be emailed to you.

    Your username is:

    vBulletin Message

    Your password has now been reset and emailed to you. Please check your email to find your new password. To change your password, please use this form.

    8. As you requested, your password has now been reset. Your new details are as follows:

    Username: XXXX XXXXX


    9. After copy and paste I get this message after only 1 attempt

    vBulletin Message

    Wrong username or password. You have used up your failed login quota! Please wait 15 minutes before trying again. Don't forget that the password is case sensitive. Forgotten your password? Click here!

    This process just keeps repeating even after waiting for 30 minutes.

    Please Help!

    Jose Duddy (Owner)

  • #2
    So you can not log in to the forum with the userinfo that is emailed to you when you through the forgot password link?


    • #3
      Can you access PhpMyAdmin or run quires?
      If yes run those queries
      run them one by one,
       TRUNCATE TABLE session;
       TRUNCATE TABLE strikes;
      then reset your password, and login to your forums

      Former vBulletin Support Staff
      Need Help?, Or P.M. Me


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