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  • [Forum] Currently Active Users Wrong

    I don't know how this happened but the currently active users shows people that are not even online. I know my site is not getting this much traffic


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    any ideas?

  • #2
    What happens if you click into Who's Online to view the full page? Does it show all these users there?
    MARK.B | vBULLETIN SUPPORT

    TalkNewsUK - My vBulletin 5.6.0 Demo
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    • #3
      Who's Online is based on stored sessions and your cookie timeout. Stored sessions take up to an hour to delete after the user's last activity. Very few people actually log out of forums. The user's last activity is timed by your cookie timeout value. By default we set this to 15 minutes. So if some visits your page and leaves after 5 minutes, they can show online for up to 120 minutes after their first visit. Longer if you increased the cookie time out value.

      Settings -> Options -> Cookie and HTTP Header Options -> Session Timeout. The default should be 900 seconds. I don't recommend changing it to more than 1800 seconds on a live website.
      Translations provided by Google.

      Wayne Luke
      The Rabid Badger - a vBulletin Cloud demonstration site.
      vBulletin 5 API - Full / Mobile
      Vote for your favorite feature requests and the bugs you want to see fixed.

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      • #4
        Thank you, somehow it got changed to 900000000000

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