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Banned IP addresses have admin locked out too... need assistance

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  • Mark.B
    replied
    Originally posted by ProSportsForums View Post
    The member's issue was resolved. That is what is important.
    Indeed it was. Quite an interesting one that.

    Leave a comment:


  • In Omnibus
    replied
    The member's issue was resolved. That is what is important.

    Leave a comment:


  • Mark.B
    replied
    Originally posted by Loco.M View Post
    This is the best answer ^^

    *edit* I see it worked too
    It did, but not quite the way described.

    Creating a new admin account would have simply run into the same problem...the issue was that NOBODY could access the site, as all sessions were getting an IP banned message.

    Leave a comment:


  • Loco.M
    replied
    Originally posted by ProSportsForums View Post
    You can use tools.php from the "Do Not Upload" folder to create a new admin account and unban any IP addresses banned from the AdminCP. You may have to use this tool via proxy in order to use an IP address which is not banned.
    This is the best answer ^^

    *edit* I see it worked too

    Leave a comment:


  • Mark.B
    replied
    For the record, this is now fixed with some magic from tools.php.

    Leave a comment:


  • Mark.B
    replied
    I am getting that error too. This is not the login strikes system causing this...the site is behaving as if all IPs are banned.

    Could be a number of causes. Please drop me a PM regarding this.

    Leave a comment:


  • etbliss
    replied
    Originally posted by Mark.B View Post
    What is the actual error message the admin gets when he tries to log in?
    "Sorry. The administrator has banned your IP address. To contact the administrator click here"

    Click image for larger version

Name:	Screen Shot 2012-12-18 at 11.15.46 PM.png
Views:	1
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ID:	3690911

    http://www.architecturalphotographer...n.php?do=login

    Leave a comment:


  • In Omnibus
    replied
    You can use tools.php from the "Do Not Upload" folder to create a new admin account and unban any IP addresses banned from the AdminCP. You may have to use this tool via proxy in order to use an IP address which is not banned.

    Leave a comment:


  • Mark.B
    replied
    What is the actual error message the admin gets when he tries to log in?

    Leave a comment:


  • etbliss
    replied
    Originally posted by beishe8 View Post
    You can try a proxy such as http://anonymouse.org
    Go to the ACP with it , delete the banned IPs, change the admin's password.
    I had tried that, and attempted again just now, and still locked out. Awfully frustrating. Anything else I can try?

    Thank you...

    Tom

    Leave a comment:


  • beishe8
    replied
    Originally posted by etbliss View Post
    Our web person ran the query and we are still locked out. Is there a plan "B"

    Thank you
    You can try a proxy such as http://anonymouse.org
    Go to the ACP with it , delete the banned IPs, change the admin's password.

    Leave a comment:


  • etbliss
    replied
    I just looked in the directory and the only file I found was in a backup folder and this was the only data in the file.

    AuthType Basic
    AuthName "User Backups"
    AuthUserFile /home/content/23/6745723/html/stats/.statspwd
    require valid-user
    Options +Indexes

    Leave a comment:


  • In Omnibus
    replied
    What is the contents of your htaccess file?

    Leave a comment:


  • etbliss
    replied
    Originally posted by Trevor Hannant View Post
    ***TAKE A BACKUP OF YOUR DATABASE BEFORE RUNNING ANY QUERY AGAINST IT***

    Run this in phpMyAdmin:

    UPDATE PREFIX_setting SET value = "" WHERE varname = "banip";

    If your tables use a prefix, change PREFIX_ to that prefix, if not, remove that from the query. This will clear all banned IP addresses from the database and let you log in again - be VERY careful about what you're entering when you restore IP addresses to that field in AdminCP
    Our web person ran the query and we are still locked out. Is there a plan "B"

    Thank you

    Leave a comment:


  • etbliss
    replied
    Thank you. Your response was very fast! Impressive.

    Leave a comment:

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