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Certain photos failing to upload in album - Upload Failed

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  • Certain photos failing to upload in album - Upload Failed

    I've managed to upload over 1500 photos to an album. However periodically in the upload box I get a red exclamation mark telling me that a certain file failed to upload. If I try to re-upload it, it doens't work. I got round this problem by opening the image in paint, and re-saving it as a JPEG. This works. However, I now have an animated GIF and I cannot get it to upload. I have tried to change the name of the file and even uploaded to an image hosting site to use "upload from website" feature. Doesn't work.

    I went into Admincp -> Maintenance -> diagnostics

    I uploaded that exact file and no errors were found. Here is the result:

    Pertinent PHP Settings


    file_uploads: On
    open_basedir: None
    safe_mode: Off
    upload_tmp_dir: None
    upload_max_filesize: 128.00 MB

    Results

    No errors occurred while opening the uploaded file for reading.


    Can anyone please suggest what I can do to fix this please?

    I have also disabled all added products. I have made no other modifications and this is on a forum running 4.2 PL3 installed 2 days ago on a brand new server.

    Many thanks

  • #2
    It could be over the maximum size set in the admin cp.

    AdminCP > Attachments > Attachment Manager

    Increase the size for gif.
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    • #3
      There are no limits for any file type so it can't be that.

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      • #4
        Can you try switching to the "standard" attachment uploader and see what happens then?
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        • #5
          Nope. Doesn't do anything at all. This is an animated GIF which can be uploaded to any other website.

          - - - Updated - - -

          I've edited the animated GIF with another program and resaved it, renamed and everything. Still... it won't go into the album. Very frustrating!

          - - - Updated - - -

          Weirdest thing of all.... I managed to get it first time into another album. Why is this happening? Is this some type of bug?

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          • #6
            Check the usergroup permissions for the uswergorup of the holder of the album.

            AdminCP > Usergroup Permissions > Choose Usergroup > Edit
            User Album Permissions
            Check these settings:
            Album Picture Maximum Width (pixels)
            Album Picture Maximum Height (pixels)
            Maximum Number of Album Pictures
            Maximum Total File-Size of Album Pictures (bytes)
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