I have a system where three infractions means a 10-day ban. Infractions expire in 10 days. A member received an infraction in July. He just received two more in November - and he's banned? His user profile says he has two infraction points - so the points are added correctly. But he's still been put in the 'temp ban' user group. Any suggestions on where I can look for a fix? I don't want to delete the July infraction, ideally I want this fixed properly.
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Infractions - an expired one still counting towards ban
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Have not seen this occur previously. Edit the expired infraction and set its points to zero.Translations provided by Google.
Wayne Luke
The Rabid Badger - a vBulletin Cloud demonstration site.
vBulletin 5 API
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Did you change his primary usergroup? Did the system change it back?
Translations provided by Google.
Wayne Luke
The Rabid Badger - a vBulletin Cloud demonstration site.
vBulletin 5 API
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According the screenshot above, the user's primary usergroup is "Temp Bans". I am guessing that is preventing him from logging in.Translations provided by Google.
Wayne Luke
The Rabid Badger - a vBulletin Cloud demonstration site.
vBulletin 5 API
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widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
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