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Unable to save image avatar after upgrade from 4.1.6 to 4.1.9

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  • [Forum] Unable to save image avatar after upgrade from 4.1.6 to 4.1.9

    After upgrade from 4.1.6 to 4.1.9 I'm not able anymore to upload custom avatar.
    Error message is "Unable to save image".
    Any suggestion please?


    file_uploads: Active
    open_basedir: None
    safe_mode: Not Active
    upload_tmp_dir: None
    upload_max_filesize: 2.00 MB
    Italian Body Building & Fitness : www.BodyWeb.com
    Italian unofficial support Forum : www.vBulletin.it

  • #2
    Look in the directory that you're saving your avatars in. Is there a "thumbs" directory? Is it chmod 0777? Are the permissions recursive?
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud customization and demonstration site.
    vBulletin 5 Documentation - Updated every Friday. Report issues here.
    vBulletin 5 API - Full / Mobile
    I am not currently available for vB Messenger Chats.

    Comment


    • #3
      Both avatar and thumbs are 0777 and recursive, that is strange :|
      Before the upgrade it was working, after no. The only thing that come to my mind is a wrong permission on a dir, but I have no idea where.
      Italian Body Building & Fitness : www.BodyWeb.com
      Italian unofficial support Forum : www.vBulletin.it

      Comment


      • #4
        You can set an upload_tmp_dir in your php.ini and make sure it is writable as well. It is needed at times to temporarily store larger images.
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud customization and demonstration site.
        vBulletin 5 Documentation - Updated every Friday. Report issues here.
        vBulletin 5 API - Full / Mobile
        I am not currently available for vB Messenger Chats.

        Comment


        • #5
          Originally posted by Wayne Luke View Post
          You can set an upload_tmp_dir in your php.ini and make sure it is writable as well. It is needed at times to temporarily store larger images.
          That is really strange, still not possible to upload Avatars. I can upload images, but not avatars.


          file_uploads: Active
          open_basedir: None
          safe_mode: Not Active
          upload_tmp_dir: /tmp/php
          upload_max_filesize: 2.00 MB
          Italian Body Building & Fitness : www.BodyWeb.com
          Italian unofficial support Forum : www.vBulletin.it

          Comment


          • #6
            Avatars are stored in the directory listed for Custom Avatars under Avatars -> User Picture Storage Type in your Admin CP. They are in a different directory than Attachments which images are considered. Same 0777 permissions are needed and the thumbs directory has to be there.

            Usually the default directory is used which is ./customavatars in your forum installation root.
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud customization and demonstration site.
            vBulletin 5 Documentation - Updated every Friday. Report issues here.
            vBulletin 5 API - Full / Mobile
            I am not currently available for vB Messenger Chats.

            Comment


            • #7
              ./customavatars , problem solved, thank you

              I even gave 776 permission to apache user, instead of 777, just to be more safe and it's working
              Italian Body Building & Fitness : www.BodyWeb.com
              Italian unofficial support Forum : www.vBulletin.it

              Comment

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